Disappointing. My wife and I both come from Italian families, just moved to the Moon Valley area right down the street, and have been quite eager to dine here. Atmosphere is nice & cozy as expected, but after we were seated, no one ever came to our table to greet us or take orders. It was not busy. After 20 minutes - no exaggeration - I had to leave my table to go up front to get the hostess to get our family table service. My meal was very good, but my wife's Veal Michelangelo was very, very dry & hard to chew. The waitress said to us, "Anything else?" when bringing us dessert. Really? She should have offered espresso, cappuccino, coffee or something. "Anything else?" was not a nice way for a good wait staff to greet guests at a place touted to be fine Italian. Update: Spoke w/ Jennifer who claimed to be the manager there of 3 years, told her of our family's experience. She did not have much to say except for a fumbling, "sorry, we'll make sure it doesn't happen to anyone else", blamed the problems on the recent change of ownership. With the good reviews from what appeared to be seasoned patrons and/or regulars, we were willing to come back for another try, but Jennifer offered absolutely no incentive for us to come back, and didn't even try. Places like this intended to be the old school dining style are hard to find, and seems like this place may be going the way of the dinosaur, too, when staff doesn't try anymore. That's really too bad. Best of luck to the new owners.
went to the Macaroni Grill Yesterday at 3pm by the Agua Fria freeway. We wont be going back. Service is slow,the waitress has no help from the other staff who is supposed to be keeping you in bread and drinks. One of our appetizers was not served until the entrees came , even though we kept asking where it was.my second coctail was not served for a good 25 minutes after I ordered it. The entrees were cheap,mostly a portion of pasta in a huge bowl and not alot of meat or sausage like it said on the menu.The appetizers were good but chincy for the price. All in All not good tasty authentic Italian food.I know it was Mothers Day but they should have had more people working and not worrying about just making a profit.I wont be wasting my money again.
This is the most wonderful Italian restaurant you can find in the area. We have been coming here for six or seven years when we are in town, and if you haven't tried it you should. Do make a reservation. Everything we have ever ordered has been delicious - we always start with the stuffed mushrooms, and my husband generally orders one of the veal dishes. If osobucco (spelling?) veal shank is on the menu the night you go, it is incredible.Another favorite of mine is the chicken parmigiana. Did I mention the place is charming and the service impeccable?
I ordered the nine iron panini & it was amazing! If I could eat here everyday I would. My husband also order a panini which was almost as delicious as mine! Their prices are very reasonable prices. Our paninis were $9.75 each. Our friends order 8 types of bruschetta. Their bruschetta is $14 for 4 types. Every single bruschetta was really good! My favorite was the Tomato jam & the one that had bacon on it lol. Service was a little slow but they kept our drinks coming and our water filled. water
Was a little nervous when driving to tjis restaurant as the neighborhood isn't that great. However once inside it has yhe old time Italian atmosphere. The waiter couldn't be more helpful and tje food was cooked perfectly. As we were from out of town and meeting friends who were also from out of town. We sat for over 3 hrs and they could not jave been more gracious. I would go back here again.
We dine there at least once a month. They are very attentive to my mother-in-law who is almost 90 years old and uses a walker. They give us a table close to the door, hold the chair for her and take care of her walker. The food is excellent, my favorite being Veal Picata, and the cocktails are just right. There is a nice treat at the end of the meal, also.
We go to olive garden as much as we can. We have 3 children from ages 15 and down and they simply love olive garden and they love the salad and bread sticks and chicken. Alfredo. It makes happy to see them eat healthy foods and veggies. The service is out standing. We love you olive garden. The Thomas family in phoenix
Did everything they said they were going to do and did it timely. They were always up front and honest with me and excellent at explaining the details to me in terms I could understand. They made things a lot easier and for me the more simple the better.
This is a great place for good Italian food. We got our food quickly and it was very good. This place is set up like a fast food/order at the counter place. The food is brought out shortly and is as good as any traditional restaurant. We will be back.
One of my favorite diner, I always order their delicious pizza which is the Chicken Buffalo Gorgonzola Pizza, taste really nice and it has dash of good meat. I also like the place, it has good ambiance and the crews here was friendly nice..