Terrible experience with this store, the store manager, and the owner. My unsealed package was accepted for transportation - contents known to store employee - and I added insurance in the amount of $500. My package was destroyed on transit and, several weeks later after I did all the sleuthing, I was told the contents could not be shipped out of Virginia via UPS. The store manager called me a liar - but no one asked me what was in the wine carton (duh!) - I wish that had been made known to me prior to my losing out on my $500 shipment home.I could go on and on but I won't. My recommendation is to avoid this location at all costs. I have given the store several opportunities to correct this wrong but this falls upon deaf ears.