I bought my wedding gown at Davids Bridal, but had a negative experience with them I also bought my bridesmaids gowns online. The gowns all needed fitting and I was definitely not going back to Davids Bridal so I went to Bella Bridal. I had already called 2 other bridal stores in my area about resizing our gowns but they wouldnt do it cuz I didn't buy the dress there. However Bella Bridal was more than happy to help us. I was also worries because I didn't have any jewelry, (I'm allergic to fake jewelry and I couldn't find anything that matched or anything that I liked). The staff helped me pick out something real, beautiful, and affordable, that matched my gown. I made a request about the hemming of my gown and my bridesmaids dresses, they were able to do it and when I got them back it came out better than perfect!
Overall, my group was super happy with our trip with Bus Charter Express. They accommodated my group of 140 people excellently. Great service and …
Serving the Winchester Area.
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Very dissatisfied with our experience here. We called ahead for an appointment, which we were told would take from 35-40 minutes. We were also clear about our expectations during the call. We were led to believe that our bridesmaids would be able to try on different styles of dresses in store. Upon arriving at the store, we were shocked to discover that they had a limited selection of bridesmaid dresses available, and only 1 size of each. Even though we had one specific style in mind AND were told that it was available, the sales associates were unable to find it during our visit. The only suggestion to solving our predicament was that they could try to order any dresses we liked in the bridesmaids' sizes. Problem being that the bridesmaids could not find anything suitable in their sizes to try during the "appointment" (which consisted of non-existant assistance over about 4 minutes). In addition, the employees were not professional in demeanor or dress -- if we are to spend hundreds (and others may spend over a thousand) dollars in your store, please do not let a sales associate dress in a shabby hoodie sweatshirt and cargo shorts. Not even bargain-chain mass merchandise stores allow employees to dress like that.
Id have to disagree with ALL of the negativity about Bella Bridal. They are wonderful people! Their always their asking you if you need any help which is great! The ladies that work at Bella Bridal are WONDERFUL! Were human everyone makes mistakes so the people who put the negativity stuff on here needs to realize that! Ive had NO problems with Bella Bridal.