McKay Chimney Specialists
Winchester, VA 22602
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Shane Henry of McKay Chimney serviced my chimney for a leak on June 2, 2016. He never showed interest in solving my problem which was faulty caulking on the chase cover at the interface with the flues. On the contrary, he attempted to continually deceive me that I had holes on my chase top, when there are no holes. My chase top is less than two years old and I have pictures. His goal was to convince me of costly replacements of the chase cover to obtain a large profit. He came on a rainy day to make the sales pitch. He did caulk the area which has washed away due to the rain. I still have a leak.
Called McKay Chimney Specialists to do an I inspection and cleaning of the fireplace in the home I just bought and was scheduled for the appointment beginning of the next week. On the day of my appointment Shane called me to let me know he was in his way and would be there in 20 minutes. Shane and his helper Keith did a thourgh inspection of the inside and outside of the chimney stack and the three flutes. Shane answered all of my questions and even offered suggestions on what type of wood to burn and moved the pellet stove I did not want to use. I informed Shane that he would be the only chimney specialist I would be using in the future. Thanks for the great friendly service!