Cindy J Knotts DDS PLC
3034 Valley Ave Ste 104, Winchester, VA 22601
Phone: (540) 665-0070
Winchester Family Dentistry
Knotts, Cindy J, DDS
Cindy J Knotts Plc
Insurance: Delta Dental Premier
Specialties: All Ages, General Practice, Family Practitioner, Family Dentistry
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I've been out of the Dental Assistanting practice for a little over 10 years now . Dr. Knotts hired me after knowing how long I've been out of the loop as I was supposed to replace her Dental Asssistant of 3 years. Not only did this person assist , she pretty much ran the whole office inside and out to the point of others in the practice. Dr . Knotts was well aware of my experience and that I was not familiar with " running a whole practice ". I literally had 2 1/2 weeks to learn EVERYTHING! First week of " shadowing " her assistant and literally left on my own the next ! I've watched her back stab her own employees , to the point of telling me I should let them know they are breaking HIPPA policies because they are too LOUD in front of others in the waiting room. Also one of her employee who's been feeling ill came to me stressing how Dr. Knotts has zero interest in getting any health insurance for her employees, and that this stressed her out. That Dr. Knotts could be very mean at times and unapproachable! I also have witnessed this , only being there a very short time. I also was trained as a dental assistant to polish children's teeth " prohy". The Hygienist would say , take your time with every tooth , as Dr . Knotts would literally stand over me while telling me to rush through the entire procedure, right in front of the patient while barking orders . Very sad and uncomfortable at the same time . I wish the next assistant to be like the Dynomite Dom and good luck with that !
I had visited Dr.Knotts years ago when she was still a hygienist and followed her when she became a dentist. It should be noted that I do not like trips to the dentist, but also realize they are essential to good overall health.
I moved to Las Vegas and tried to find a dentist out here for my dental needs. After trying a number of different dentists, I now time my dental visitations to coincide with trips back east to visit my family. Whatever it takes, Dr. Knotts will be my only dentist from here on out.
She and her staff are extremely thoughtful and accommodating should I need to reschedule my "standing" appointments due to travel constraints, not to mention allaying my trepidation concerning office visits. That is a big help for me as I apparently am not comfortable with any other dentist on the planet.
I highly recommend Dr. Knotts and her staff/office.
HORRIBLE experience at a new patient visit at this office for my 6 yr old. The assistants were good to my son, but Dr.Knotts arrived to review xrays/paperwork & was very short. She informed me my son had a couple cavities (his 1st ones ever) & the next visit she would fill one. I, myself, have never had a cavity/filling & it was the 1st for him, so I asked how she filled them for kids & what would happen during the next visit. She acted as if I asked an absurd question & told me "I will fill it just like I fill everyone else's- with a filling. What else is there to know?" I told her I had never had one and neither has my son, so it was all new to me & that was why I had asked her. She still would not explain what we could expect, so I told her I was shocked & upset by her refusal to give me information. I told her I would not be back w/him & before she finished his treatment, she told me to take him home if I wasn't happy w/her response. I did just that! BAD experience for my son & I!