I am a regular customer of Lovely Nails in Wards Plaza and could not begin to rave about their work as well as customer service. I recently had a fill last week after having a brand new full set put on at Lovely Nails prior to that. Within the past week my acrylics have been breaking down which is not something that has ever happened when going to my favorite spot. So I called the store and Lin, the wonderful owner answered the phone. When I explained the situation and that 4 nails weren't doing well, she told me to come and she would fix those at no charge. Upon arrival I received an entire new fill from Lin free of charge. She would not even allow me to tip her. Prior to becoming a regular a at Lovely Nails I have been to almost every nail salon in Winchester, since having lived in the North previously and been accustomed to such service. Until now I have never been treated with such kindness and professionalism. Lin took just as long on my free fill that she normally takes when I come for my usual. The team at Lovely Nails is top notch, and I would recommend them to anyone any day! I'd trust Lin with my bridal nails! ❤️❤️❤️
Nailtique is hands down the best salon in the Winchester area. I've been to basically every salon around here and yet none compare to Nailtique. With the friendly and hard working staff (who actually remember your name and even stay open past business hours just to ensure you as the customer are taken care of), the array of color choices.... regular and gel, mounted along a large wall, the beautiful decor, the AMAZING massage chairs, and the amazingly talented employees....the overall atmosphere and experience is not something you should pass up. I definitely love that the prices aren't outrageous especially when you're given the outrageously priced look, just without the outrageous. I refuse to go anywhere else but Nailtique, not only because of their great work, but also trust. They are the only people I trust with my nails. It saddens me that internet trolls leave negative feedback about this salon just to be exactly that..a troll. Trolls that can't type correctly at that. End rant. Anyways, Nailtique is a phenomenal salon offering not only nail services, but facials, waxing etc. Definitely check them out!
What a gem of a nail salon!!!! I made a spur-of-the-moment appointment for a pedicure. What a treat for me after a hard day's work. I got the pedicure w/hot stones - so relaxing. The salon is very neat and clean, small and intimate. And the soft, quiet background music certainly took me to my "happy place" - beautiful spa music, so relaxing, so beautiful. After my pedicure, Helen free-handed the most beautiful flower design to add the ultimate final touch to my pedicure. Before my pedicure was finished, I had already made an appointment for a manicure tomorrow evening. I will definitely be spreading the word about this wonderful salon to all my friends and coworkers. And so convenient to my workplace - right around the corner. Definitely well deserving of a 5-star rating. Can't wait for my manicure tomorrow!!!!!
I came here with a friend on my birthday and we both got a deluxe pedicure which was amazing. The lady who did my pedicure did a really good job. The woman who seemed to be running it though kept yelling at me every timer I told her what I wanted and tried to talk me out of different colors, at least 5 times. When my color was done, she put her hands on my back and basically pushed me to the dryer. I could not believe the level Of rudeness. I had been here a few times before and had excellent service. I am satisfied with the work done but the customer service makes me not want to come back, which is sad because it is hard to find a salon with their quality of work
I JUST HAPPENED TO STUMBLE ACROSS THIS NAIL SALON. IT IS THE BEST ONE THAT I HAVE EVER BEEN IN. THEY TREAT YOU LIKE A QUEEN. VERY FRIENDLY AND CLEAN. THEY REMEMBER YOU EACH TIME YOU GO IN AND THEY DO AN EXCELLANT JOB ON NAILS AND PEDICURES. I WOULD NOT GO TO ANOTHER SALON FOR NOTHING. I ET SO MANY COMPLIMENTS ON MY NAILS ALL OF THE TIME. HELEN AND TONY(MY HONEY) ARE SUCH NICE PEOPLE AND YOU CAN JOKE AND LAUGH. BUT WHILE THEY ARE WORKING ON YOU THEY STAY FOCUSED ON WHAT THEY ARE DOING FOR YOU AND WANT TO MAKE YOU HAPPY. BELEIVE ME IF YOU WILL JUST TRY THEM ONCE YOU WILL NEVER GO BACK TO YOUR OTHER SALON. THEY ARE GREAT...
I just went for a basic pedicure and a french manicure today with one of my bride-to-be friends. I must say that I am not the best judge in nail salons because this is the second time in my life to ever go get my nails done, but this place is amazing! The massages alone will make me go back whenever I want to get my nails done. I have needed some foot massages/reflexology and although I would have benefited from a longer massage, what they did there is amazing. The price is not bad either. The french manicure looks great. Awesome service! I highly recommend VIP Nails to anyone who wants their nails done plus awesome massages.
I went here to get acrylics removed and they did an excellent job especially with taking extra care with the dremel tool to file as little of my natural nail as possible. In between filing the acrylic off while my nails were soaking, the dremel file was pulled off and sanitized. Although it was in the evening, the floors were very clean and I did not see any nail dust or nail clippings on the manicure tables. The two ladies were really nice and the prices were decent (I paid ten to have them removed plus a tip). Overall, the people were really nice and the quality of work good. I recommend this salon and I would go back.
I had both mani/pedi - French (pink/white tips) gel on both. Had this done at the beginning of Oct. for a wedding (which included some heavy duty hands on for me) - the following week was spent at the beach barefoot on the sand, fishing, handing hooks, bate, etc. I finally removed the polish the second week in Nov. the only reason? Because my nails were outgrowing the polish. There was not ONE nick in the polish on either my fingernails nor my toenails. It may not be the fanciest place in the world, but it worked for me above and beyond expectation. I'll definitely be going back.
Helen and Tony own VIP and are very friendly and tony especially is super funny. He is honest and does try to save you money. They care about their customers and want their customers to become friends and family the more they come. The atmosphere is private and relaxing with serene music playing and only tony and Helen working. In the summer they have additional staff, but normally people just want them, so I suggest making an appointment unless you don't care to wait or have another person in summer. Great experience, would recommend!
This was the best nail salon I have ever been to! I got black tip acrylic nails from Tony, and they are the best acrylics I have ever had. Everyone is super friendly, and customer service is definitely a top priority to all of the employees. I just cannot describe how happy I am with my experience here, but I know I have definitely found my go-to nail salon in Winchester and will be returning shortly :) Come and get a service from VIP nail salon, you won't regret it!