What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Winchester area, turn to Safelite AutoGlass. Those in Winchester…
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From Business: Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America?s #1 bodyshop, Maaco Collision Repair & Auto Painting ar…
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
From Business: Interstate Liberty Service has been serving its customers for over 28 years. We specialize in auto repair and maintenance for foreign and domestic automobiles, in…
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
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Extremely rude customer service. Called for an appointment and was asked to hold, when the "one man band" came back on the phone he was extremely ru…
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From Business: Our Auto Center provides an extensive list of automotive repair services for Winchester and Frederick County drivers. Contact us to discover the advanced diagnost…
From Business: Reliable Towing Service in Front Royal, VA Henderson's Towing & Recovery is a family owned and operated towing service offering light duty towing services for the…
From Business: Welcome to Hogan & Sons Goodyear. Our family owned business has been in operation since 1984, providing high quality workmanship and excellent customer service. W…
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
DO NOT BRING YOUR CAR HERE. To make a long story (relatively) short, we brought our car here and was given back a car that was in worse shape than when we brought it. We asked for them to do one job (fix a break line) and they ended up busting the E-brake, busting a fuel line, and said the car needed over $1,200 in other repairs. Every time we called for a status, they would mix our car up with others on their lot and was given a different price and status update each time. A few weeks later the break line that they “fixed” started leaking again. We called and asked for them to fix it again and they said they did not want to touch the car again and gave us the run around. Never again will we EVER bring a car back there and recommend others do the same.
Beware of Merchants Tire in Winchester, and especially Paul Hysell the Service Manager! And MOST importantly, if you need a VA state safety inspection, stay away!!!. They might be honest enough to put tires on your vehicle, but they will run you through the ringer on an inspection. My FAVORITE example, I had a turn signal bulb fail for a pea sized smudge of dust that it more than likely collected while being installed. No, the amber coating wasn’t peeling as they said. I went home, removed the light, wiped the dust away with my thumb, and the same guy passed the same bulb the next day. $32 saved!!! That's not to mention the headlights the wanted $115 to buff out, a job I had done another vehicle LAST year for $35. What a joke. Terrible attitude. No concept of customer service. Worst experience at a garage in over 25 years on the road. PERIOD!!!
I used to sell cars myself and I can't say enough great things about this place and the owners! I have bad credit and they still got me a loan, a loan at a local lender too, not some online company! My payment is manageable and the price of my car was very reasonable. I recommend them to anyone looking for a good deal from some honest good salesman!
Very Very Bad , Auto Repair Service's. Brought A Vehicle in for a very minor maintenance repair. When they were done, the problem was fixed kind of. Ran great before bringing it in. Mind you I said minor regular normal maintenance repair. When it was picked up the 1st time, it had other issues after they messed with it. Took it back to them due to that, and it took weeks to finish what they've screwed up on it. And when we went to pick the car up. We noticed all the gasoline in the tank, which was full when brought to them, came back with an empty fuel tank. And many miles put onto the vehicle. Also several area's of body damage and wheel cover missing. Looked as thou they took it mountain climbing or something. Completely dirty on it's outside, And cigarette bud's inside the vehicle. And we don't smoke. Very bad service & over priced, I wouldn't recommend this place to anyone. Unless you feel like having your vehicle damaged and throw money down the toilet.NO WE DON'T RECOMMEND THIS SHOP TO ANYONE OUT THERE !!!!!
This place is a joke. I took my vehicle there to have the air conditioning repaired. Was told it would cost $300. I sat for 2 hours waiting for it to be fixed only to later be informed that the wrong part was ordered. I was then charged $900!!! Sooo. I sat even longer. It was going on 5 o'clock....I had been sitting at this place since 9am!!!! One of the workers decides he wants to take me home. Alright? So now I'm stranded at home. The next day. I sit at home until one o'clock and I am then told that they ordered the wrong part again??? $1,200 this time! What the actual hell? I wasted 2 days. One sitting at Merchant's and one stranded at home without a vehicle! When I told them I should be compensated for my time wasted they looked at me like I was speaking jibberish.Do not go here. Unless you have money to waste.
I've given up hope in finding a good used car dealership. It's been years. This place is 90 minutes from my house but I saved a few thousands on the deal, great car! Bingo auto is a young company managed and owned by the same 2 guys you will be talking to, it's their business and they want to make it a success. They are honest and not blinded by money which is rare in this industry. Thank you guys, I'm recommending you to everyone I know.
Honest, dependable and affordable. The best in Winchester. Buddy has got to where he is by being honest with his clients. They will do great.
Small-town, honest auto repair. His son seems to be in the same mold- upfront pricing, lets you know how long the job will take, etc. VERY reasonable in diagnosing the problem w my car's AC.Perhaps this might not matter to some, but I was impressed by the fact that 1 of their mechanics is deaf. Large corporate chains would likely never give the poor guy a chance, but he's now a productive member of society.
We had been looking for a car for a while and were excited to find such a good deal on a great car at this dealership. The workers were very efficient and friendly. We are very happy about our experience here and would highly recommend! It was quick and easy to buy the car and also was great to here that the dealership serves as a DMV as well!
DON'T GO HERE! I went to get a simple inspection done, waited in the nonexistent line for 10 minutes, just to be told they couldn't even do the inspection for a b.s. reason. Our truck has passed every single past inspection and passed at the very next place I took it 5 minutes later. Don't waste your time. I'm just glad I didn't waste any money on this horrible place.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.