I came in basically for tires, but also to have an overall check on things since I planned a 13 hr trip. There were a few minor misunderstandings at first but they were very quick to accomadate me and help me and fix things with no additional charges. And even threw in some advantages. They were very friendly and I dealt with two of the best men the whole time who were very understanding. Gave details of everything needed. And asked before doing anything unlike other places that just do and don't ask then give you a surprise bill later. They always explained any concerns they saw in detail how they would or would not effect me. Or if it was nothing to worry about right now they made sure to say "you can do without doing this right now if you choose to and be fine". They even showed my husband when he asked to see where things went so he could do it for me of it ever occured again. For all the questions, concerns and hassle I gave them they were always quick to answer and never got frustrated or tried pushing me out the door. I appreciate customer service like that and that is EXACTLY how it should be when you value your car like an addition to your family. Overall best service I ever experienced. And a BIG thank you to Brandon for being so patient and accomadating our every need. And Tommy for doing such a wonderful job on the car! You two are awesome! And Carlos who got thrown in our crazy situation thanks for the help too.
2412 Valley AveWinchester, VA 22601
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
162 Getty LnWinchester, VA 22603
From Business: Welcome to Hogan & Sons Goodyear. Our family owned business has been in operation since 1984, providing high quality workmanship and excellent customer service. W…
Are frequently out of sale items,but offer rainchecks or better. Retail staff are always very friendly and helpful. Returned an item that was missing a part. Given a replacement, no questions asked.
Had to get my windshield fixed and they came out &fixed it asap. Thanks for your help.
great location fast appt. times. highly recommend to everyone needing windshield repair