What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
163 Old Todds Rd Ste 125Lexington, KY 40509
From Business: There's never been a better time to transform you home with Champion of Lexington! Think of us as a one-stop shop for everything you need to beautify your home's …
1320 Bryan AveLexington, KY 40505
From Business: Your home is your largest investment. Don't trust just anyone with it! Deal with an established, locally owned company that has been family operated now for over …
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
Since solar installations are powered by the sun, they are typically installed on the roof of a home. Below are some facts to cons…
My roof had sustained damage due to recent storms of strong winds and hail. I called Steve and Ricky to see if they could come and inspect my roof...Ricky came that next day and confirmed that my roof had been damaged and needed replacement. Materials arrived the following week and roof replacement the next day. I went into work early that morning and passed the crew as they were coming to my house, before 7am. My intentions were to work a half day and come home around noon to see how the roof was coming along. I came home at 11:30 am and the crew was already finished (stripping old roof and replacement of new), cleaned up debris, and was gone...simply amazing. I went on the roof to inspect the work...which was excellent, and noticed they even cleaned my gutters. Thank you Express Roofing for your excellent craftsmanship and professionalism. I highly recommend them to anyone
Cannot say enough good things about this company. Very prompt and efficient. Excellent job. My roof looks great. The work ethics of this crew was over the top.
Amazing experience with the promotion team , the ladies are friendly and very professional. Working with the claims manager was a pleasant part of our roofing experience . The customer service is the best ever. The roofing crew were extremely curious and did a wonderful job. The best ever . Thanks to everyone at RCRemRoof.
These guys are AMAZING! I dealt with Ricky and he was so nice, and patient with me switching colors three times. They showed up and got the job done in one day! It was an over all great experience and I would recommend them to anyone in need of a roof!
Hired this company to replace roof, siding and gutters after storm damage. They showed up without calling a month or more later. I specifically told them I needed prior notice as my husband is a disabled veteran who suffers with migraines among many other illnesses. He is hospitalized regularly and I believe I was taken advantage of because of this situation. They refused to provide me with a warranty for any of the work and now refuse to take my phone calls. Owner Ricky Carter told me to deal with him rather than Tim Patrick who he knows to be difficult and now refuses to return phone calls or texts. I asked time and again for a contract and received nothing, I asked for receipt and received one that was blank after months of begging. I have no idea what siding is on my home and have no warranties. I have filed a complaint with the BBB and will be hiring an attorney if I get no resolution with them. Without a warranty the work is no good. STAY AWAY FROM THIS COMPANY !
If your looking for a quality contractor to do everything from small handyman work to complete home remodels All-Pro of Kentucky is the call you need to make. I have used All-Pro multiple times. They provide design, planning and construction. They have built decks with ramps, large additions to rear of home, kitchen remodel, bathroom remodel , flooring installation and much more
They replaced our roof on 11/26/15. I asked several times for a copy of our contract. I asked them to mail it to me. I offered to come pick it up. I was told multiple times someone would bring it to me. I still to this day do not have a copy of our contract. I wanted it to prove the roof is new in case we ever need if for insurance purposes or resale. On top of that problem we had an larger problem. We noticed a leak when the snow on the roof began to melt. We called them the was told someone would be out ASAP. I called back a week or so later because we hadn't heard anything. I was told someone drove by the house and the decision was made that it was too dangerous to get on the roof because of the snow and ice. They simply drove by. They didn't even come to the door to see where the water was coming into the house. I was told they would come fix the problem as soon as everything melted. I waited until spring where there was no snow to be found and called them again. Two guys came. I tried to explain where the water was leaking into the house. The asked to come in and look in a couple of closets to see if they could figure out where the water was coming in. They went on the roof. I have no idea what was discovered or if they even corrected any problems. They left without letting me know if the issue was resolved. I will never recommend them to anyone I know. In fact when my neighbors ask who did our work I will be sure to tell them but I will tell them not to use this company.
Very professional and fast. They did a great job on the drywall for my new house! Contracting them to do other work as well.
Horrible experience with this company. They stripped our old roof off while it was pouring rain, so naturally when I got home from work there was water pouring through my ceiling. There was water damage through out the whole house. The owner was rude to us about it and blamed and humiliated his employees, who spoke little to no English, then demanded that they explain to us what happened. We had to have industrial fans drying out the house for almost a week, which made it unlivable, but the owner never offered to put us up in a hotel. The owner insisted on using his own contractors to repair the damage and they were there for a week working on dry walling and repainting everything. I work nights so I couldn't sleep during the days and had to miss work all week. They finished the roof and we had it inspected and had to have them come out again to fix spots that were done poorly. The day after the contractors finished on the inside of the house we got a letter from the owners lawyer saying we had 10 days to pay the full cost of the roof or they would take legal action against us. After all the damage they caused to our whole house and inconvenience to our lives the owner never offered any discount or anything. We are reasonable people and could have tolerated the mistake better if the owner would have shown a bit of remorse or acted at all apologetic but instead he was rude, pushy, and aggressive. The whole experience was a nightmare and I would not recommend this company to anyone.
they great people to do buisness with
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.