I had purchased two vehicles from them in the past. One for son and one for me. Today I contacted them about a car that was on their website with "contact us" for the price. It was a new vehicle. So I sent an email asked for price and if there were lease options. Did not hear back for quite a while and then responded to them again with (2nd) request. Got email from a Clinton that he had replied to email earlier in day and that I could call and get the price at any of the phone numbers at bottom of email. I responded again that I did not want to call just wanted figures to do some calculating on what I can or cant afford.Again I asked for price and lease on that vehicle. He sent email that the prices are on all vehicles they advertise. I sent him a screen shot of the website thinking maybe he did not know it was not showing and asked if the vehicle amount was a secret. He finely sent me email with amount they are asking but did not offer lease info. Then I sent email again asking for that. He asked for my address. I gave it. Again he sent a webiste address different that the one that I sent them the original request which did have the amount of the vehicle on it. He kept going on that they advertise the amount. Again one more time I asked for lease info. I never got another email from him on that. So I sent him an email back that I felt his customer service was very lacking and that I had been a repeat customer and guessed they did not need my business for the third time. I will not go back there nor contact them again. If the general manage which he is can do nothing but argue that they advertise the price on some websites and not give you the info you ask for that is pretty pathetic.