I needed a job done quickly and they were so accommodating. They are so professional and the design work is awesome!
I ordered a channel letter sign from this company, they promised will only take them three weeks to finish this sign. However, it took them almost two months to finish the sign, do you know how frustrated it is to a business owner? After they put the new sign on, we have been told we should have a year warranty to the new sign.We did not satisfied with the backlit color. We have a red face; therefore, they should put a red backlit LED bulbs instead of the clear LED. I called and told, they gave me a tons of excuses. (we only have clear LED and this is how the way it is)After a week, Thompson sign called and they said they ordered us some red LED and will put it up for us for free. However, after they put it up, one of my sign has crack and one of my sign's trim cap has opened…. called thompson sign, they said they will send someone to my store……….. after 7 weeks no one showed up yet!!! Even though they said they have more than 40 years in this field, but please use a company will keep their promises.