I was quoted "tops $500" and billed $850 to replace a water heater that was under warranty. They brought the wrong heater and charged me drive time to go back and pick up the correct water heater ($125/hour). I was never given a call to say that the bill would be higher than quoted, yet when the bill came and I questioned it, I was given a very generic invoice which reflected that everything is billed at $125/hour, including drive time (and due to their errors) and time it takes to fill out paperwork for the warranty company that they are appointed to represent. This is a classic case of milking the customer. I am a small business owner myself and would never treat a patient this way. I would never use this company again or recommend them based on pure principal.
3901 Hawks Nest DrCastle Hayne, NC 28429
Two years ago Tony repair do well on our property he was paid to find it and repair it but he did not market two years later the well is leaking aga…