What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
2375 Carolina Beach RdWilmington, NC 28401
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
2553 S 17th StWilmington, NC 28401
Coupons & Deals$5.00 OFF 17 PT. OIL CHANGE SERVICE AT: 2553 S. 17TH ST, 1036 COLLEGE RD, 6940 MARKET ST.
Visited on a Monday afternoon and didn't have to wait. Had an oil and filter change done, and the work was performed quickly and professionally. W…
6940 Market StWilmington, NC 28411
Coupons & Deals$5.00 Off 17 PT. OIL CHANGE SERVICE AT: 2553 S. 17TH ST, 1036 S. COLLEGE RD, 6940 MARKET ST.
Eddie and his crew went above and beyond to help me get my car taken care of and for the best price! They are also fun to be around so it made a usu…
1036 S College RdWilmington, NC 28403
Visit our websiteprolubeinc.com
Coupons & Deals$5.00 OFF 17 PT. OIL CHANGE SERVICE AT: 2553 S. 17TH ST, 1036 S. COLLEGE RD, 6940 MARKET ST.
I visited prolube today for an oil change and Rick took great care of me. He greeted me with a smile outfront and explained all of the services they…
846 Village Rd NELeland, NC 28451
From Business: Performance. Safety. Efficiency. Whatever you desire for your truck, car or trailer we have a huge selection of brand-name tires for many makes and models. No mat…
4416 Shipyard BlvdWilmington, NC 28403
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
5340 Ringo DrWilmington, NC 28405
I highly recommend Parker's Collision Center for car body and repair needs. The people there are honest, kind and helpful. When I walked in I felt w…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Don’t waste your time, they are incompetent and rude. I had to go to another inspection station because the ignorance in the pro lube. The leprechaun looking dude was unhelpful and annoying
My husband brought his car into Market St location today for a punctured tire repair and we were told it would be half an hour or less. After giving them the keys he waited in the dumpy waiting room watching TV. Half an hour rolled by and he peeked his head in to see where they were on fixing his tire. There was no-one by his car and the workers were all standing around chatting. He walked over to his car to check it out. Finally one of the repair men came over and told him it was done a while ago and he has to go to the register. My husband asked the man taking his payment why they hadn't told him that it was done as they had walked by him several times in the waiting room. The man had no explanation and just replied that yes it was done. Very poor customer service there. Perhaps we will try the other location next time, or someplace else.
DO NOT GO THIS PLACE FOR INSPECTION. Went to superior tire and auto to get my (well functioning) 2009 Nissan Versa inspected. After waiting 2 and a half hours for inspection to be completed the mechanic came up to the front desk and said "well you have many issues with the car." They continued to tell me the tires were bad, windshield wipers where bad, lights were too cloudy, licence frame light was out AND the subframe of the car was dented and needed to be replaced. ALSO when I returned to my car I noticed they had spray painted one if my tires yellow, I thought that was rude to do that to my car. This inspection came as such a shock to me because my car has no damages, Is well maintained and rides smoothly with no odd noises. I was so upset and felt hopeless, in order to fix just the subframe alone would be timely and more than 500 dollars. I decided to get a second opinion. I took my versa to get inspected elsewhere and they told me there is nothing wrong with my subframe, my tire and head lights where fine... all that was needed was a new license plate light and a new windshield wiper (only because the old wiper had been barely hanging on due too manipulation to it... which couldn't of happened from over time driving it had to be done from intentional manipulation of wiper). I was relieved to be right about the other shop scamming me. What could of been a 500 plus dollar expense to "fix" my fuctionial car was just 30 dollars at another shop. Thankfully the other shop I took it to was able to over ride the inspection due to the other place being faulty but in most cases you would have to re-inspect the car at the original shop that failed you so long story short DON'T WASTE YOUR TIME WITH THIS PLACE. I'm not the type to leave a bad review but this was necessary in order to possibly help prevent others enduring the stress I went through.
This is a great shop to deal with. The people who work there are friendly and their prices are very fair.
I was attended to at arron's exhaust the day i went by an older white man (about 50-60 years old), short (about 5'5" 5'6") with very short almost completely grey hair,This man laughed, smirked arrogantly at me, and made degrading comments about gays, and how i must be one because he said "i look like one to him" i have a very expensive custom truck, most of which i built, i told this man that my electric windows were currently disconnected due to upgrades and that the windows would not open, just in case he wereto try and roll one down he would know why they don't work, this same ill mannered person told me "your truck is too much of a mess for me to work on", windows were disconnected and that was all there was wrong, something that doesn't affect exhaust work in any way, on that same day there was an early 60's model rolls-Royce there in peices some of which were on a trailer and some on the ground, but my modern vehicle with all of it's pieces was some how "to uch of a mess" , i know bull when i see it and i'm not mistaken
Got there fast and got me back on the road quick! Honest and reasonable. I highly recommend to anyone in the Wilmington area.
I took my Challenger in and they made her sound as good as she looks!! They are very friendly,reasonably priced & great service.
I'm telling you David and his guys are the best in the business period! I've been to just about everybody in town including the dealer for my car. If you want honesty, quality service and the lowest price in town look no further than MobileTech. PS. I hear they also do fantastic work on hybrids and electric cars as well
Riding down I40 this morning. Saw the number on the back of their truck because we were driving behind them. Looked them up and bookmarked their page so we could use them in the future because it showed they were local. One minute later, someone threw a ton of crap from the passenger side window. It looked like it could've been a cup full of sunflower seed shells or something silimar. Got all over our freshly washed car. How dare you litter, and how dare you litter like that! To have such blatant disrespect for the person driving behind you. Not very nice and made me question your professionalism. Deleted your bookmark after that. You should be mindful of your actions especially while driving your work vehicle.
I took my 2015 Ram truck in to Duke’s Tire Pros for an alignment. They have always been the best when dealing with anything that has to do with tires. I trusted them as my truck has a large lift with oversize tires. The tires only had 3,000 miles on them, so they were nearly brand new. When I got my truck back I noticed there were large chunks missing from the front passenger side tire. The technician had severely damaged the tire and had not said anything to me about it. I contacted the store attempting to get in touch with a manager or the owner. I was given the run around and finally spoke to Tracey 7 days later. I brought the truck back to the shop for her to look at the truck. Tracey said she would look into what she could do and would contact me the next day. She said she wanted to make the customer happy. Well, there was no contact from Tracey the next day, and when I finally heard back from her she said that she decided not to help in any way! The frustrating part of this whole ordeal is all of the time that I wasted. If she wasn’t going to help me then she should have just said so up front. I feel as if she just strung it along hoping that the problem would go away. Well, I own and run a small business in Wilmington and this is the exact opposite of how you should treat your customers. If there is an issue with a customer, address it immediately and attempt to rectify the mistake. That is how business should be run in my opinion. Apparently Duke’s Tire Pros does not agree. I am leaving this review so that others can how this business is run and no one else is treated in this manner. I am leaving one star, and I would leave less if I could. Fair warning to everyone out there: Do not have work done at Duke’s Tire Pros!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.