Island Appliance Repair
110 Portwatch Way, Wilmington, NC 28412
Services: Oven Repair, Refrigerator Repair, Washer & Dryer Repair
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I had them come out to fix my leaking refrigerator at the end of May because my freezer was leaking water. Unfortunately I live in Colorado so I cant fix simple things like this myself. They replaced my icemaker and charged me roughly $250 to do this. A few weeks later my freezer was filling up with water again. I called to have them come back out and fix what they had previously done. They told me it would be $85 for the service call and then anything else they needed to do would be extra. I needed to have it done because its a rental property and so I paid them to fix it again!!!!!! They only give a 30 day warranty on their poor repairs and diagnosis. This time they came out they said it was something freezing in the freezer and another part was needed. This refridgerator is only 4 years old. How can two things go wrong in a short time like this with the exact same problem. If you misdiagnose a problem, dont pass the costs off on the consumer. Super shady!!!!!! Their phone lines are also continuously busy if you want to call to talk to them. I would never use this company for repairs.
Shane B. competed replacement/repairs with problems in the digital system on our Electric Range Oven. Very professional, knowledege,explaning problems as they were corrected. Very pleased with the service thru the office staff and the explanation of the service and time of arrival of Technician Shane. Surberb Service! Thank-you. James and Georgia. 2/11/15