I submitted a request for a product. The rep Suzanne T. was unable to assist me because my time was not as valuable as hers.Here is her response:Since you didn’t indicate a qty, you’ll need to look at it yourself. Sorry, but we’re all stretched for time. Another vendor may be the best bet. Thank you....SSuzanne ThatcherProTag - 30 Yrs of BagTags!16 Barclay Hills Dr, Wilmington, NC 28405-3338(tel) 1-800-777-6824 - (fax) 1-800-475-1157(tel) 1-910-343-0464 - (fax) firstname.lastname@example.org - www.protag.com I would be happy to retract my review should action be taken to remedy this scenario, however I feel this level of customer service is unacceptable.