I use option care for their enteral (feeding tube) supplies for years. Now they are not providing the supplies necessary. Their manager Nora was less then professional when I inquired on what is necessary to get the supplies needed. She said I should go to another DME company. WOW...switching DME companies takes a lot of time and effort to coordinate approvals for the necessary supplies. Amazing how horrible this company has turned out to be! They also have an option for having a dietitian see you at your home. But somehow after I started, I never saw the dietitian again. They tell you what you want to hear to get you to get your supplies though them, but it has to be only the supplies they offer. They will not do any special orders. They will not provide anything that is not on their formulary list. Beware! Even if you have been receiving the same supplies for years, they will stop.
The doctor prescribed the wrong Rx for me on 2 separate visits. The doctor takes very little time with patients. Rushes through exams.
This is the worst company to work for. They over work you and move you from client to client with no reason as to why. If a client harms you in anyway it's always your fault. The client can make stuff up and the company knows this client does it but agin it's your fault. Clients can call and make racist comments to you and company doesn't do anything about it. They say well this was our first client so that is how it goes and it's ok. They never talk to you as a person it's always by text. Most times they would have me working multiple shifts per day and night to the fact that I would have a client at let's say 10pm which is a total of 60 miles away, I would have to leave my house at 6pm and I would get there about 8pm which I would be close enough to the client home I would sleep in a gas station parking lot because I couldn't see to drive very well at night. And that way I wouldn't run in to ditches and other things but yet again no concern for my safety or rights.
Dr. Jeremy Pepper and his staff are exceptional professionals. They always make you feel comfortable, always willing to listen without rushing you. Always accommodating, Never rude or unprofessional. I recommend this facility to any one who needs a Dr. who takes the time to hear you. I travel from Jacksonville, NC.
This urgent care was extremely slow!!! I took my mother here while she was visiting. When we arrived we were told an hour wait, it ended up being three and half hours. Not only that one of the nurses there acted like she was put out of her way. I'm an RN myself and you should never act like a patient is an inconvience to you. The ladies at the front desk were nice and friendly, however called patients up multiple times for different aspects of the admission process.
I got great service. The staff did a good job. The physicians got my reports to my doctor quickly. The price was not more than I expected
Great Services and Great Staff!
Susan is such a wonderful person to work with and her staff is extremely knowledgeable. Thank you!
This Medac has a lot of old women working at the front desk. They can not multitask and aren't very customer oriented. One lady is death so when she speaks it's a little hard to understand her. She will continue to yell the same thing over and over but it's difficult to understand her. The ladies at the front call you back up to the desk several times to complete things that if they were efficient could be completed at one time. The service to actually see the doctor is turtle speed. I have been waiting for almost two hours just to get a physical for work. If you have other options, use them.
Superb doctor!! And also his assistants! The office staff is very helpful and friendly. I think the world of Dr. Huffmon and everyone there at Atlantic Neurosurgery!
Wonderful doctors. Great surgeons. I would recommend them to everyone.