This guy is a contractor....period. Everything in your home will be sub-contracted with lousy rock bottom quality material. Get a real builder or buy a manufactured home! You'll be better off!
So we ended up not building with Stevens, although we spent nearly a month engaged with them attempting to build in the Willowick subdivision. Problems include selling us gas appliances without telling us that the neighborhood does not have natural gas, taking a long time to get pricing information, and reneging on a price that we signed for on a form that THEY sent us, and being pushy to use their lender and lawyer. So we put down earnest money, then we had a good visit to the design studio, during which Linda helped us pick out roughly what we wanted. Ofcourse, prices were inflated for everything from lighting fixtures to faucets, not to mention flooring and appliances, but we were prepared for that, and were willing to pay so long as we could get what we wanted, and hopefully negotiate a small discount.Anyway, after our design center visit, we had asked Linda to price out a few custom things for us, including a different dishwasher, a half-wall shower in the master, adding crown molding to the living room, and adding laminate flooring to a hallway. We asked for this on March 9, and didn’t get the answer until March 20. Fair enough, we found some of the options to be more than we wanted to pay, we selected several, and asked her to move forward with what we had selected.She sent an addendum outlining what was in the house, and it indicated a propane gas fireplace. I was expecting natural gas (we had selected a $1000 gas stove). I e-mailed for clarification, and I was told that that neighborhood didn’t have natural gas. I called Piedmont Gas to verify, and indeed it does not. Had I not noticed the word propane in the addendum, we would have moved in and our stove wouldn’t have worked, nor our fireplace. Ofcourse we would have to have a propane tank buried in the yard, but they should have told us, or we would have been surprised after we closed.When all was said and done, we had a home priced at $303,610. We e-mailed asking for $300,000, citing the cost and trouble of having our own propane tank buried. They applied a 10 percent discount to our upgrades, bringing the price to $300,284. We found this amicable, and we signed the addendum that they sent us. We were instructed to scan and e-mail the addendum to them, which we did the same day. The next day, Patrick, a sales manager, e-mailed me informing me that they refuse to honor the discount, and claimed that it was mistakenly approved and shouldn’t have been sent. He refused to honor the discount on the form that they had sent us.I found this to be a very bad sign. If you can’t trust them, you shouldn’t build with them, they know more about house building than you do, and if they are willing to pull a cheap trick like this, then they have the ability to pull a fast one during construction. We ran for the hills.