Dr appliance was efficient and knowledgeable as well as easy to work with and reasonableI have used his services a number of times
The repairmen were very knowledgeable; they diagnosed the problem, replaced the part, then removed all lint inside the dryer. Recommended ways to a…
I have bought two window ac from them in the last 5yrs. They only last till 3rd season. all they sell is junk anymore.
14. Mr. Appliance
1901 Blue Clay RdWilmington, NC 28405
From Business: Building strong roots in the community, I started our first appliance repair business in 2005. My business was-and-still is-based on providing exceptional custome…
3500 Oleander DrWilmington, NC 28403
Wherever you bought it, we'll repair it.Schedule Your Repair
Repair man was very efficient and pleasant.He checked over both appliances and rebalanced the washer.my problem with Sears is that it takes 2-3 week…
Archer Appliance charged us $75 for the initial service call to fix our dryer, saying that it would cover any labor costs if they had to order a part for repair. He did not have the heating element on hand to fix the issue. He could not give us an estimate as to how much the part would be. We heard from them late the next day, saying it would be $150 for the part. We had called a local supplier and the element was only $94 (not after market either- it was a genuine Electrolux part, and was right here in Wilmington- no shipping costs). Archer's would not lower the quoted part price, and refused to even give us the part number. It was weird. The technician had showed late, used the wrong bits to take apart the dryer, and did not reattach the belt when he was done. My husband fixed the dryer himself with the element from Cashwell's Appliance. They also were very nasty and rude on the phone when we called to request our money back. I would not recommend them, and will not call again.
I was about to trash an old flat screen that I had in a spare bedroom at the beach. There was a problem with the cable connection that had already been "fixed" by another company. At the last minute I took it by Archer's and left it with Harry. He had it fixed within 24 hours and it is now working better than ever. Harry even called me back a couple of days later to make sure everything was still okay. Harry is the kind of person I like to deal with and if I ever have any problems with a TV again (either at home or at the beach), I'll go see Harry again for sure.
The company showed up right on time and the technician was very knowledgeable and kind. It turns out that my dishwasher worked when he showed up even though I hadn't been able to run it without the lights flashing. He told me I should clean the dishwasher out with a bowl of vinegar that maybe the sensors had gotten dirty. The only reason I don't give them a five star is because they still charged the $75 service fee though they advertise no service fee. I realize they have to get paid, unfortunately all the repair companies over charge their service call. I personally think a $40.00 charge would cover the time when no repair is needed. I would call them again.
Did a great job repairing my 7 year old Samsung Plasma TV at his shop. Works like a champ again!
Steve showed up and fixed my $2500.00 fridge/freezer in less than 1/2 hour. for less than $80.00. They do NOT charge for a service call like the $99.00 other companies do, then turn around & charge you another $99.00 + parts. That is a rip-off as I see it. ARCHERS is the only people I'll call from now on.
Best service ever! My refrigerator stopped working. I called Appliance Service Company in a panic and they quickly set me up for service that same day! The technician came out found it was going to be a simple repair. He even had the part on his truck & had it fixed right away. I am very pleased with this company. Their prices & customer service are the best I have encountered in a long time! Thank you Appliance Service Company, I will deffinetly recommend you to all of my friends & family.
Avoid at all costs. They will lie to you about the parts they use, not show up repeatedly when they are supposed to and do not stand behind the repairs they do.