What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
I work for a rental car company that at times (usually unfortunate ones) has to use towing services and I would never use another tow company. They …
From Business: Lexus of Wilmington offers various types of new and pre-owned vehicles, including luxury sedans, coupes, hybrids and sport utility vehicles. It provides a range o…
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Bought 4 A/T tires. The tires were treated with what I'm assuming was oil, gas, or kerosene to hide that they were dry rotted. Called a few times since it was noticed (takes at least a month to show dry rotting when they are treated to hide it and they do not dry rot that badly within 90 days), but they have a 30 day warranty. After 30 days, you are on your own - basically, they get away with selling dry rotted and defective products. Go elsewhere. The tires may seem like a deal, but the truth is, you'll pay more in the long run because they will be discovered to be no good as soon as that warranty expires. It seems to me like they display predatory behavior by offering tires cheaper than elsewhere to draw in those who cannot afford anything else, and then sell selling them bad tires as though they are quality used tires... and I had bought 2 pairs, different brands. Tires were bought in October, and discovered bad in November.
John Stabley and his son, Jason, run a shop to keep cars running. Really! They know what the vehicle needs and how to keep it performing as designed.Don't look for frills, but don't think they've overlooked the essentials. Keeping up with technical advances is vital, but the Stableys also mind the fundamentals some others lose sight of.We've put our cars in their capable hands for years, because they've made them serviceable for years and treated us the way we'd expect a friend to behave.My son says that when the Stableys retire, he'll be taking the bus; there's nobody else he'd trust with his repairs.
At 5:30A on a Saturday, I arranged for flat bed tow through OnStar Roadside Assistance. I immediately received calls from the owner as well as two drivers. I was picked up when expected and arrived on time for auto appointment. After being dropped off, the owner called to make sure I had arrived at destination. I highly recommend their services.
Online customer service stepped in and set us up with this location when the location on rt40 screwed us over. The employees at this site were sorry for what we went through and fit us in last minute to make up for it. Very good customer service here.
Buyer beware, I went with my son to buy his first car. Within 24 hrs engine light was on, the car was deemed unsafe by a mechanic. I called the guy said bring it over, he said he didn't see what the mechanic saw, but said we could pay to have other things repaired. The total bill to have it fixed is more that my son paid. The mechanic said he felt they had to know there were major issues with this vehicle. He didn't even charge for the diagnostic because he felt so bad. DO NOT BUY HERE!!!!
First class shop all the way. They have certified techs who perform work on hybrid vehicles. I saved myself $2500 after getting a quote from these guys for replacing a failed HCU on my hybrid. I'm so lucky I checked with these guys before the dealership 'took me to the cleaners'. The most professional auto shop I have ever had work done. Take a minute, get a quote or a second opinion from this place before believing a dealership who says 'this is the best you can do'.
Land Rover dealer wanted $2200 to change lock & ignition. Got referred to Xpress Lock-Out (Jermain), and job was done in an hour at a very reasonable cost. Now my Range Rover is back on the road. Please do yourself a favor and call Jermain. ....Oohrah! Semper Fi Marine!
Serviced my car there a couple times... It's a small business that provides good service each time and unbeatable prices compared to other shops I had checked in the past... As a matter of fact, I towed my car to a shop in New Castle where I lived and had to re-tow it to Morris Auto Services 1027 W 25th St, Wilmington, DE 19802 (302) 250-6890 and saved a couple hundred dollars in the process... Now I always go there first for my vehicle repairs...
I bring all three of my vans here and they always do a wonderful job. Service are alway done correctly but the wait might be a little long since there are so many people who love their service
Rudy Marine goes above and beyond to make sure you are completely satisfied! From our first trip to their Lewes DE location to our trip to their Wilmington DE store we were priority #1 in their book. They make sure that you are well informed about every facet of boating. We are brand new to the area from FL and they treated us like old friends. From the sales floor to our 3 hour tour (gotta love it) with Captain Mike we were beyond impressed.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.