We went there today at 12:30 & ordered a sub & a cheese steak at the counter. We sat down & waited & started noticing that everyone that had come in after us had gotten their food & left. After having waited 35 minutes, we approached the counter & asked if our order was ready. The woman at the counter asked for our names & we told her we had ordered in person 35 minutes ago & hadn't given them our names. She snapped at us, "Well what was it ?" She then asked one of the women making subs if she knew anything about our order & she said she did not. We were incredulous as this was the person who had taken our order. We informed her to forget it & turned to leave. As we were exiting the front door, the male employee yelled, in a sarcastic voice, "Have a nice day". At the very least, someone should have apologized for forgetting our order, not yelled at us in an attempt to embarrass us. We will never go there again & will tell everyone we know to avoid this place.