Horrible experience never again the owner is ratchet ass hell and disrespectful I was their for 3 hrs and the owner showed no remorse lied about the the wait nai polish chips instantly lashes lift same day
3801 Kennett Pike Ste A101Wilmington, DE 19807
From Business: As the premier salon and spa destination for both women and men, we specialize in hair care, skin repair, signature facials, massage therapy, body treatments, nat…
This salon is beautiful. It's also very clean. The atmosphere is relaxing, and the staff is very friendly. I can't wait to go back.
I have used their services since they have opened, coming up from Newark. They do a top notch job, I have never had lifting, chipping, etc. I won't go anywhere else!
I've been going here since they opened. I always make an appointment. Every service I have had there has been top notch. Trish will do whatever she can to make her customers happy!! I have never had any issues!!!
I Love this place, just had a spa pedicure and its was the best one I had for a long time. So many compliments by my friends; Love the SnS dipped Nails done by Trish and they served wine too
I started going to the salon since they first started. Very nice and clean place. It does'nt have the smell of a nail salon. But their services are always rushed. First time i was there i had a gel mani and pedi done. My gel polish started lifting within days because they did'nt clean my cuticles. Pedi was amazing. Second time i had a gel manicure and it lasted longer than the first time but not for 2 weeks like promised. Now third time I decided to check their full sets out. My nails started lifting the day after. Every time i feel like they are understaffed so they always rush. I've never had a full set done in less than 30 min. I had full set with gel polish, paid $40 for something very simple and something that wont last long because it was done very poorly. I wont be going back to this salon ever again. Overpriced for nothing.
Lady who owns the place is delightful, her prices are resaonable and the shop is very clean and decorated beautifully
5 year relationship tarnished by attitude and ego!Going to them for keratin treatment for close to 1.5 years now; almost 5 years for all services. This past keratin treatment not only cost me significantly more money, it did nothing! In fact it left my hair looking like an electrically shocked monkey ! I mentioned on my next two visits with them for hair color that I was unhappy; that I felt like the process made my hair more frizzy ... And that I thought it was possible that due to the significant length of my hair since my last keratin, that not enough product was used. Regardless, I left it to them to decide, as they are the professionals. After all, they did say that with more Keratin treatment I received, the better quality my hair would be!But what happened next was unprofessional:1. My hair stylist said nothing about my concerns in the two hair color trips following my keratin treatment -- she just continued to color my hair avoiding conversation all together. 2. When I called the owner a week later, she got back to me In A few days and I felt like I was on the defensive. Not a fun conversation. We chatted and she said she would get back to me. 3. 2 weeks later I heard nothing. I called back. She finally called me back saying that she was trying to coordinate schedules with my hair stylist to talk -- that they worked at different times. Seriously?!?! My ridiculously frizzy and crazy hair was now at the mercy of her schedule??? So I ...4. I made an appointment for hair color ( note to new clients -- their hair color doesn't seem to cover Greys for more than 5 days), the owner said she would meet me there. Are you sitting down -----5. I walked in an immediately she was on the aggressive --- trying to say that she "didn't know what shampoo I was using that could be damaging my hair", because I wasn't "purchasing it from their salon".... Note to readers --- Amazon sells the same products for much less -- so why would I pay more if I don't have to? But seriously, let's think about this. Why would I invest $480 every 3 months just to use a cheap shampoo that would screw up my treatment ???? Did she really think that by digging up my purchase records with her salon, that it was going to make me feel any better about the fact that I was sitting there looking her in the face with a head of what looked like electrically shocked monkey hair ?!?!?!?! And further, my hair stylist knows how much I spend on crazy expensive product --- she knows I use top of the line sulfate free product on my hair. Seriously -- the owner at this point seemed to be grasping at anything she could to defend herself with. So....6. It was then that I knew I would get nowhere with this person. So I ....7. Asked for a refund and went on my merry way. There are too many great salons out there with more integrity than Perry Anthony in pike creek.5 years of doing everything that they asked of me and spending upwards of $300 a month at this salon, and this is how it ends? Their blatant disregard and defensive state on a keratin treatment gone wrong clearly showed their true colors. Flavia Scarvo, Jilian Brainard.... I'm out!!
Friendly staff but I waited 25 in the pedicure chair with feet soaking before anyone started on me now I know they were short handed but it was just a little silly
I would never go there again... i paid 30 and my nails were chipping aftr a week... the guy did a rush job and they wouldn't even fix for me... they overcharge... not worth it