I had selected On Site Detailing to clean my car due to the positive reviews and the convenience of them coming to you. Unfortunately, I did not have a good experience. I had originally scheduled my appointment for 9am on 8/19. That morning I received a call 5 minutes before my appointment that a piece of their equipment was broken and it wasn't fixed in time. I would of appreciated it if they could of told me the day before to tell me this instead of 5 minutes before my appointment. I decided to give them the benefit of the doubt and rescheduled for the following Saturday (8/26) at 10am. Well, it was 10:10am that day and nobody had arrived, so I decided to call and check the status. The woman I spoke to said the technician scheduled to clean my car wife just had a baby at 4am and she was trying to find someone else to come out. Why she didn't call me to tell me this is beyond me, but at this point I was completely frustrated with the situation. This is now two Saturdays I rearranged my schedule to have my car cleaned with this company and my car still has not been serviced. The woman said she would love to have another opportunity to reschedule, but I told her I wasn't interested and I had no other choice but to write a negative review about my experience. This is the worst customer service I have had in a long time and felt the need to share.
1925 valley roadPomeroy, PA 19367
1001 Lower Landing Rd Ste 108Blackwood, NJ 08012
From Business: Your boat is a major investment. Proper care is essential in preserving the exposed surfaces and the value of your vessel. Boaters need to know how the sun, salt …
22. Mobile Detailer
Wow what a fantastic service! My car looks like I just bought it. Very good, very fast great results. Will use again. Do recomend!
Demetri at On-Site Detailing took great care of my black Mercedes E Class Coupe. The car has some acid rain spots and needed to be compounded. I had received his information from a long time friend who is also a huge "car guy". When the team arrived, they got right to business. The car was hand washed, then clayed. The technician polished the car in a few stages returning the finish to the "mirror like" finish it had when it left the showroom, removing all the spots and contamination. Highly recommend On-Site Detailing from Wilmington, DE!!!
I worked for this company for a short time. He paid the employees VERY poorly and was generally a scam artist. I wouldn't give this man my business in a million years.
This is a poor company. Demitri seems to be inconsistent, and at times a bold faced liar. My BMW 6 series' hood was damaged by this company at DEVON HILL BMW RT 30, and i was told he (demitri) would send someone out to my house and guaranteed it would be fixed. He sent out a gentle man who i couldn't even tell worked for the company, no uniform, no lettering on his vehicle. At first i didn't even know it was the man to fix my car. He buffed my Hood to fix the repairs but to no avail. I called Demitri but was sent strait to voice mail. About a month later i made another appointment hopping that my car could be fixed by the mobile team ( just as Demitri had told me weeks before) the gentleman who came out was very polite, and broke the real truth to me ( Unlike the owner.) he said that the clear coat had been damaged so badly that there maybe no fixing it. He told me he would do everything in his power to fix it, and spent about 2 hours trying to do so. After his care the hood looked much better, but still the marks left in it were very noticeable. He apologized again for the damage, but as it wasn't his fault i tipped him and thanked him for his efforts. Still to this day Demitri has done nothing to try and fix the damage his company caused.I warn all who read this DO NOT TRUST DEMITRI KYRANAKIS AND ONSITE DETAILING. LOCATED IN WILM DE HOCKESSIN DE AND DEVON HILL BMW.