Sears Appliance Repair
4737 Concord Pike, Wilmington, DE 19803
Wherever you bought it, we'll repair it.Schedule Your Repair
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Sears Home Services! The technitian didn't even test our heater to see if it gets hot/heats! So, we don't have heat! This happens every year with Sears Home Service. We went almost the entire winter without heat due to this service. I wouldn't recommend them to anyone. Your ratings with me sucks!
Never on time,(4 hour window) I had 2 service call in two weeks on the same appliance, and it still doesn't work right. We just had 4 appliances checked with our service agreement, what a waste.
We got a call this morning (SUNDAY)to renew our agreement, sure we want to go through this again.
Sorry we're done with Sears, they used to dependable.
Made my washer worse. Wouldn't re-schedule for three days. Charged us $260. The first appointment was a "no show " after I sat here from 8AM all day !! The 2nd appointment was worse. Supposed to show today December 12th. Very unhappy. Been buying from Sears for over 30 years. All my appliances are from Sears.
The initial repair was inadequate and necessitated a return trip. On both visits, the technician was several hours late on the reservation window. Sears' systems are unable to communicate effectively to provide real time updates when there is a problem. We probably could have bought a refurbished machine for just a little more money than the repair.
Now, our washing machine is still broken, we're out several hundred, and I lost two days.
waited 1 week, 1st tech came to repair my treadmill-left=said it was fixed. NOTHING works. waited another week, 2nd tech never showed but told his job he came-he did not-I was home all day. Week 3, next tech scheduled in 3 days. AND I have a master repair agreement, which apparently means nothing,