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BBB Rating
A+
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Hours

Regular Hours

Extra Phones

Phone: (302) 998-2221

Phone: (302) 575-1111

Primary Phone: (302) 575-1111

Payment method
amex, discover, mastercard, visa, all major credit cards
Neighborhood
Cooper Farms
AKA

A-Ace Fuel Oil

Categories
Fuel Oils, Kerosene, Oil Burners, Oils-Fuel-Wholesale & Manufacturers, Heating Equipment & Systems, Diesel Fuel, Petroleum Products-Wholesale & Manufacturers

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01/28/2014

Overall

I called 1/25 to set up a date to have oil delivered and had the worst customer service experience in my life and that's saying something. I've never left a review anywhere until this experience but it was so bad that I felt inclined to do so. The lady that answered the phone made it sound like I was inconveniencing her the second she got on the phone. To be honest, I still don't know if I was actually speaking to an Ace representative because she answered the phone with an oh so friendly "hello". End result, told her nevermind and she happily hung up on me. All in all, terrible experience and I will never call them again.

Called Cochran and they were fantastic.

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