Cutting Edge Limousine & Auto Center
4475 Hamann Pkwy, Willoughby, OH 44094
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We had a fantastic experience with Cutting Edge Limo. My daughter's wedding was on 6/11/16. Driver was courteous and helpful. The Limo was comfortable and had all up-to-date technology. Everyone at the center was professional and courteous. Very pleased with. total experience
Best Limo Service Ever!! We had a wonderful experience with Cutting Edge! Hired them to take my daughters and their friends to Prom. Arranging the service was so pleasant- spoke with Melissa at length to decide what we needed. She was terrific! The pricing was great. I met with Joe to sign contract and he was polite, professional, and very nice. Their office was neat- you can tell they take pride in their business. Melissa even called a few days before the event to confirm everything-this gave us reassurance. The Limo and driver, Randy, arrived fifteen minutes early! The limo was beautifl, clean, and comfortable. Randy was so patient as we took photos and so friendly and professional. It made us feel like the girls were in great hands. The evening went off without a hitch and the girls were very impressed, as were we! We will use them again and we HIGHLY recommend them! Great Company!!! Thank you Cutting Edge!!!
Do NOT use Cutting Edge Limousine for your transportation needs. Their company is very sketchy and completely unprofessional. We had a horrible experience on the day of our wedding. The air conditioning was constantly turning off in the bus, they didn't have an aux cord for hooking up your own music, the driver was rude and unprofessional, and he couldn't follow simple driving directions. The company is completely overpriced for the quality of services that they deliver. Aside from our displeasure with the services on our wedding day, I was appalled at the way I was treated on the phone when I was trying to civilly express my concerns after the wedding. I was disrespected, shouted at, and the "owner" (or so he said) was completely condescending towards me. He told me I didn't have common sense, completely denied any of my concerns/told me I was lying and would not listen while I was speaking. No one customer should ever be treated like that.
Cutting Edge Limousine is the only vendor that disappointed us, which is a shame especially after we spent so much money for such poor service and professionalism.
Save yourself time, money, and a headache and find another limo company!
If my experience wasn't enough to convince you not to use this company, check out the link below. I can relate to everything this reviewer experienced.
We had a very poor experience with Cutting Edge Limo. The driver could not follow simple directions and get us where we needed to be for our pictures. The air conditioning was turned off continually making it very hot on the bus. Driver was VERY unprofessional! For example, made inappropriate comments about other vendors to the groom. Used foul language in front of the wedding party.
We brought or concerns to the company after our big day and they were less than responsive. They yelled at us on the phone, told us we were lying about our situation. They refused acknowledge their unprofessionalism and lack customer service. For the amount of money they charge for their services, they are definitely NOT worth it. Cutting edge limo was our only vendor that completely disappointed us.
DO YOURSELF A FAVOR AND STAY AWAY!!!!!
Cutting Edge Limousine Service is by far a excellent choice to provide luxury transportation for Weddings and all other special events. The luxury limousines they offer are so clean and well maintained I highly recommend to everyone to use this company. The office staff is very professional and took the time to go over some options and explain some tips on how to make my wedding day transportation run smooth!!!! CUTTING EDGE LIMOUSINE................ Thank You
Cutting Edge Limousine was a wonderful choice for my wedding transportation service. They exceeded my expectations with wonderful service and friendly drivers and office staff. I recommend everyone to this company and you will not be disapointed.