It looks nice from the outside, but it is a nightmare! We reserved a two bedroom suite but had to wait more than 24 hours before they cleaned it. Housekeeping was usually sitting on the couch on their phones instead of cleaning the room we were waiting for. Carpets were stained so bad we had to wear shoes in the room. Housekeeping stole my child's property and they came in the room during the day while I was sleeping and there was a "do not disturb" sign on the door. The free breakfast was disgusting. There were egg shells in the scrambled eggs and sometimes they didn't open up the breakfast on time. One cook listened to her headphones loudly and danced around like she was on drugs, but wouldn't resupply breakfast items that were out. They seemed to have a hard time keeping staff. I would drive to another town before I'd stay here again.
GRAND TREASURE CASINO HAS AN AVERAGE PAYBACK OF 93.5%. THERE ARE CURRENTLY 262 VIDEO SLOTS REEL SLOTS, ATM'S, RESTAURANT. LOOK FOR THE HUGE SIGN BY THE ROAD AND ENTER THE RED BUILDING JUST BEHIND THE NEW BUILDING CURRENTLY UNDER CONSTRUCTION. GTC IS OPEN 24 HOURS, 7 DAYS A WEEK.
Checked in at 7pm after a 6hr drive. We where hungry and tired wanted to just shower and order room service. We where told due to construction, we wouldn't have any water for 10min. Tops. We had a kingsize bed. Clean sheets, big bed compfy mattress, overall clean. But in desperate need of Update. We called the front desk after 45min of still no waterm noone answered. Tried to order room service, noone answered. Found out later that the staff was in the baar listening to the band. Water was back on after almost 2hrs of waiting but the waterpressure was awsome. The staff we encountered was pretty frindly. To just spend the night somwhere cheap, thats ur place....
I love This hotel. Luxury living for sure. Wonderful smiling faces. Huge rooms!!! The prices are wonderful for the space. They go above and beyond!!! Thanks Home Place for giving my family and I such a wonderful experience!!!
One thing is for sure this place is big! It's also very nice. The employees were helpful, the list goes on... I've stayed in 3 other places in town but this one is hands down the best! Best price with more room and plenty of extras!