Minus 5 stars-after calling Friday and being assured several times our account would be serviced on the weekend, we arrived in Williston, ND at 1AM 12/6 Saturday morning. It was -35 F. We had set up our rv at the rv park. We called ferrel gas for service and were told they would not service our account until Monday. After explaining we were freezing to death for about 45 minutes, I asked for a supervisor to get a delivery. Three months later, am still waiting for her call. I should report them to the state! Oh, I did receive a sales call from them last week noticing that I set up an account in December and had not had a delivery-the Nerve!! My advice-go to Horizon-great customer service, no price gouging- hope they put these creeps out of business!