Schiller's Sewing Circle LLC
1088 Main St, Willimantic, CT 06226
Fax: (860) 942-8083
Specialties: Sewing Machines
Services: Sewing Machine Repair, Vacuum Repair
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I've always found the people who work at Schiller's have always been polite, helpful and strive to correct any problems with the products they sell.
If you need to purchase a any type of vacuum; or a sewing machine, serger, embroidery machine, or other sewing equipment, I recommend Schiller's. If you have a problem, ask to speak to Rick. I am sure he will do everything he can to rectify the situation.
I'd rather give zero stars! Worst customer service around. Bought a vacuum for nearly $200, turned it on once and heard high pitch squeals and smelled burning. The so-called life time belt had been shredded to threads and wrapped around the motor. Brought receipt and vacuum to store days after purchase and was met with the rudest employees ever. A middle aged woman with glasses stated that it was top rated and "couldn't be" as if I was making it up. "Eric" took it downstairs to fix it and told us to try again. When we explained we no longer wanted it and simply wanted a refund Eric said that "it was a damaged product now;" that we had damaged it. He held up his hands and refused to help us. We are currently awaiting a call from the owner. DO NOT buy products from this store if you value customer service and kindness. Extremely rude, unhelpful staff.