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BBB Rating
A+
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Hours

Regular Hours

Payment method
check
AKA

Porter's RV Sales

Category
Recreational Vehicles & Campers

Reviews

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Flay C.

05/09/2017

Overall

They do not fairly represent the product and don't follow up . Once you leave their gate they will not return calls or emails .Lots of hidden things that they hide from you , a friend of mine drove from Florida against my advice and saw a Rv with serious delamination . This wasn't disclosed and luckily he was an inspector and found the problems . I would steer clear of this group or you will spend your journey fixing things .

Theresa J.

02/20/2017

Overall
Selection
Service

I just drove from upstate NY to purchase a Winnebago journey and I must say the overall experience from start to finish was excellent.
Blair, Sheila, Sandy, Leroy, Chase and my favorite of all was Tim made this purchase a pleasure. I will say that anyone in the market for a RV should give them a look. I will recommend them to my friends and family even if it is a 14 hour ride it was worth ever minute Happy campers here in NY ����

Jim S.

10/04/2015

Overall

Severe problem between owner/owner's son and manager as to how how customer service should be addressed. We were sold a bus that once it was taken on a road test trip, it was discovered that the bus had contaminated fuel system. It was "flushed and cleaned" and delivered to us in Georgia where it still had a fuel system problem that their "insurance" would not cover. It cost me over $5000 to get it back to running condition and after trying to call, my calls are not returned and are ignored. The manager had told me that if it were up to him, he would have paid to fix it but the owner's son didn't want to have to do that. I know you have to show a profit but you also have to make your customer happy somehow. We have a bus we do not trust now and are hesitant to use. Very poor business sense.

Linda K.

10/28/2014

Overall

After a bit of driving and backing up and driving and backing up, I finally found Porters. Very poor signs. I pulled into the back (first area found). Danny, I'm thinking a mechanic, was very nice and friendly and told me to go around to the front. When I went into the office, 3 employees were talking to each other and barely acknowledged my presence. Another girl came out and told me to take a cart and go look at the fifth wheelers. After, I found 2 I was quite interested in and wanted to talk with someone about some questions. I went back into the office. A male employee at a desk looked up, acknowledged me with a nod and kept talking to another employee. I waited for a few minutes but was never acknowledged again. Sad. I left. Lost a sale. I am ready to purchase. I'll find someone who has better customer service BEFORE the sale so I can be better assured of good customer service AFTER the sale. If I were you're boss, sir, you'd be fired! Just saying! Linda