I bought a King Koil matress in mid Dec. 2015. The salesman said it was firm, and had innersprings. The same guy tried to tack on $50 to the bill, "bad math' he said. By Feb 2016, it had a 4" dip in my mattress, and was sleeping on the couch. (I weight 210 pounds. I sleep alone.) I called them, they said, that if the mattress was at all dirty, the warranty was void. And she added, that since I didn't buy a mattress pad from them, the mattress WAS dirty. (I already had a mattress pad.) That lady was coached what to say, to anyone who calls with complains. I called back, and got the same response. I'm physically disabled, and my back is in bad shape. If I need to return this, I was told it would cost me $25, and then $25 to deliver a new mattress, IF the old mattress is in brand new shape, that is. Anything to NOT help, was done. Their customer service sucks, and I don't trust their sales staff AT ALL. Our family dealt with Beiters for more than 40 years, but I'll NEVER go there again.
1920 Mahaffey LnWilliamsport, PA 17701
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I have bought two window ac from them in the last 5yrs. They only last till 3rd season. all they sell is junk anymore.