I have ordered online several times and I have been pleased by the service.
TheIr salad bar use to be one of the best around. Here lately, the lettuce looks like it's been sitting around from the night before and when I mentioned it to a young employs she took the bowl away and I saw her picking through the lettuce without gloves to get rid of dark wilted lettuce. A few days ago a guest complained about a possible roach in her salad and asked to speak to the manager. The manager came out and told the patron "we don't have roaches, it was a gnat". Then asked the patron what did she expect her to do. Really? How about an apology and getting a new bowl of fresh lettuce. We use to eat at this establishment 1-2 times a week. I think they've gone through a management change because the cleanliness of the restaurant and attitudes of the employees has really gone downhill.
Terrible prices. They also do not do most of the specials the rest of their chain does so. Their websites do not work correctly not allowing people to get the very few deals if any they do at that location. I am a 30 year computer tech and it is either a accidence or intention the way the site is designed to try to force customers to pay full prices. I recommend going to Pizza Hut to get your monies worth. Years ago when it was under the old management is was great but for the past 10 years it has been terrible and we only get hot wings there. The people who own the local franchise in Bushnell are only worried about how much money they can squeeze out of the locals here.