Greater Cincinnati Veterinary Specialty & Emergency Services

please don’t go there. My dog went in with a puncture wound at1am (which cost me $600.) I picked her up at 7am. They said she was fine. By 5pm she was dead

Last month my 4 month old morkie Willow had jumped from my arms and hit the ground hard and of course it was late in the evening and I needed emergency services to get her checked out. Upon arriving at Greater Cincinnatti Veterinary Specialists we were immediately taken care of and they checked Willow from head to toe and were so wonderful with her and me as I was an emotional wreck. Thankfully she ended up being fine and was her happy puppy self the next morning. I want to thank the staff that night for taking such good care of us Dr. Krawec, Elise, Jadessa, and Shawn you guys rock!!
Thank you for all your help
Kathleen Preisler Wimsatt

One week my dog had some blood work done at the vet for some bruising on his thighs. I got a call later in the day saying that his blood counts were really low and he needed to be taken to the ER clinic in Wilder. While there, the dr advised us to leave him for the weekend. We decided to do that but felt bad about leaving him alone. We were told we were allowed to come up and visit him as much as we wanted. Every time we visited that dog always had a happy attitude, and when it was time for us to leave he happily left our sides. We were kind of jealous. However, it just meant that he was being treated well given the circumstances. Upon leaving we knew that every penny spent for the weekend was worth it in every way, and knowing what we know now, I would take him back again. Nothing but great things to say about the drs and staff there.

Unbelievable heartless company. I was in a bind due to the day and time of the week to have my cat checked out. She was lethargic and not eating. The prognosis was not good based on their tests and initial research when I brought her in. Less than 12 hours later she died. She became ill so suddenly and it was overwhelmingly heartbreaking for me that she died so quickly and in pain. I took her in as soon as she died. I requested that she be cremated and ashes be returned to me. The receptionist checked me out and told me they would call me in 3 -4 days. On the 4th day, I had a feeling something was wrong. I had a friend call on my behalf and indeed my feeling was right. They had not even sent her to be cremated and that I wouldn’t get the ashes back for another week! I was and still am devastated. Accurate information is critical to the owners when dealing and mourning the death of a beloved pet. I advise anyone and everyone to stay FAR FAR away from this place of business.

Why is it that you guys charge $80 to buy a animal down and $25 cremation so the family wouldn't have to take the remains home, but we the family decide to take the remains a the animal, you guys go from $25 to $195 to take it home... You rather disregard the remains instead giving it to the family... That is SAD!!! If my son's ferret wasn't dying at night, I would NEVER gone there.. Instead of $25, you want $195... This place is money hungry!!!

They did a great job with our daschshund. We were seen quickly and he received excellent care. Thank you!

This is the worst place in the world. THEY SUCK. They made my cat lose his leg. Only concerned about money they took there time knowing the condition of my cat was critical and had a possibility of losing a leg. Put him in a cage in the back no pain medication was given to him and they took two hours putting together quotes and bringing them in explaining what they could do and then what it would cost. We had to ask if he was even given anything for pain and she said no we put him in the back in a cage until we discuss payment. We had to ask them to give him something for pain and an antibiotic incase of infection. They then went in the back another 20 minutes and came in with another quote for the medication and still hadnt given him any.They were rude, uncaring, unprofessional, uneducated, misleading, unsympathetic, and unapologetic, did I cover all the uns?? They said that there was a clinic and there was a surgeon on duty and that they closed at a certain time so we said were just going to take him there and headed to the front desk to make the payment. There credit card machine was down, we had no cash, and the woman at the front desk was a complete idiot and had to call the owner or manager to ask if they could take a check. My mom told me to go and just get my cat there to the surgeon before we ran out of time and they said we cant release the cat untilt he payment has been made even though no service had been rendured except for typing up there stupid quotes. They held my cat hostage kept him in pain had no concern for my cats agony while his bone is snapped in half in his leg and just dangling there. My mother and step father have had a few animals in and out of there and spent about 3 grand just recently. My stepfather told them to put what they paid over into a fund for people that dont have the money to pay for there pets emergency visit. The woman insured him that there was such a fund when this was brought up by my mother she said there is no such thing. So in the mean time my cat is still in the back and Im crying my eyes out my cat is held hostage the police are on the way that my fiance called and the boss is on her way. They said they couldnt take a check from my mother because they didnt know if the money was any good but my mom just dropped 3 grand in the place. What a joke. So police come and things got really ugly, they ended up taking a check after being there so long that we couldnt make it in time to see the surgeon. This was a Friday so my cat had to be bandaged up and kept in a bathroom floor until monday when I couldl see the surgeon who told me that it was too late infection had spread to the bone or else he could have repaired his leg so this resulted in amputation and permanent handicap for my animal. After all of this my fiance called to speak wtih the owner about the conduct of there staff and the treatment of our animal and also the large bill they had given us for housing our animal while they prepared the financial options to save our animals leg. Please keep in mind no care was given to our animal at this facility yet they charged us 600.00. My fiance upon speaking with the owner requested they refund the full amount of the bill since they are largely responsible for the loss of our animals leg. The owner said, "WELL THATS TOUGH SUE ME, OTHERS HAVE TRIED." DO NOT EVER TAKE YOUR PET HERE. AFTER I POSTED MY EXPERIENCE ON MY FB PAGE THE HORROR STORIES OF PET CARE(if thats what you want to call it) FROM THIS FACILITY BEGAN TO FLOOD MY PAGE. EVERYTHING FROM THEM LOSING SOMEONES DEAD DOGS BODY, TO KILLING A CAT OVER BEING DECLAWED AND TO OVERDOSING SOMEONES DOG JUST TO GET FIXED. I FELT IT VERY IMPORTANT TO PASS ALONG MY EXPERIENCE AND I HOPE THAT YOU AS WELL WILL PASS THIS MESSAGE ALONG TO ANY ANIMAL LOVERS/OWNERS IF YOU CARE ABOUT YOUR PETS PLEASE AVOID THIS FACILITY AT ALL COSTS.