What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I brought my van in to get a new/rebuilt transmission. Jay told me on two different occasions when it would be done. They never called to tell me there was a problem...I ALWAYS had to call them. It took them 10 DAYS!!!!!!! They left my gas tank below EMPTY and my van was so dirty when I got it back. They DON'T care if you need your vehicle done quickly because you have a big family. THEY HAVE NO COMPASSION!!! NO SYMPATHY!!!! Jay and Jeff know that when you bring your vehicle in, you are pretty much stuck and at their mercy. They say this is a CHRISTIAN based company...HA! The only person that acted like a Christian was the sweet lady at the front counter. All Jay and Jeff had to do was care about my families time....and they didn't!! I hope, by writing this, I have saved someone from a huge headache. STAY AWAY!!
I was told my car would be ready for pick up on October 9th. I went to the shop at 6:30PM (hours posted on door read 11-8). Shop closed early. My car sitting out front not fixed. No communication attempt. Left message. Had not heard back. Stopped in on the 10th. Jack apologized. Said he was busy. Asked to to give him until following Monday. I agreed. Went to the shop at 5:30 PM today the 16th. Shop closed early again. Again no communication. Left a message. Have not heard back. Have no idea if he does good body work or not since I haven't gotten my car back yet.
Unbelivable! Never going back to the old way for changing my oil, these guys are great! They came to my house to change my oil while I was inside practcing to play my guitar! And the price was less than my dealership!
Don't listen to that other person. I took my car there to be fixed and they were WONDERFUL about it. Listened to my concerns and were prompt to get my car back as good as new. They even charged less than the others wanted! I HIGHLY recommend this place.
My boyfriend went in there today to get a tire put on they took an hour then he noticed that they cracked his wheel. They refused to take the blame for doing it then charged him extra for doing nothing. He was also cussed at by the employee. NEVER USE THIS SHOP! They not only overcharge people but they will also mess your stuff up and make you pay for it.
BEWARE OF THIS PLACE!!! I have been a loyal customer of Yost for many years. I brought my vehicle in this week to get checked out before I go on a road trip. I had no concerns with the car. I was told that all four tires and break hoses needed to be replaced and that they would need to order the hoses for the back. When I got home that night I checked my car maintenance records and discovered that they already replaced the front break hoses a year ago when brought it in with an issue. I did some research and talked to people and the info I could see indicated that the hoses would not go bad that quickly. Everybody I talked to has either never had to replace their brake hoses or straight out said that this was suspicious and I was being scammed. When I went to pick my vehicle up I asked why BOTH front hoses would have gone bad so quickly. I was told it could have been, ‘because of the heat’ which is not logical because there would be more people with the same problem as I am sure my car does not get any hotter than anyone else’s. Realizing how dumb that sounded the employee also said that, ‘it could be a faulty part’ which I could except if it was one of them, but not BOTH. I was not charged as the part was still under ‘warranty’ but I now question the necessity of the other things they did. Don’t trust this place!! They did the bare minimum to make things right with me after I caught them and tried to minimalize their responsibility by blaming the weather and the parts.
Two years ago we had work done there and Paige was a great help with the stressful accident repair experience. Now here we are again needing repair work after we were rear ended on Kellogg. State Farm tried to make out like it was going to take weeks to get any thing done. Again, Paige stepped in to make sure we are going to be taken care of timely. Thanks Paige! Boo SF
I phoned this business looking to have my air serviced in my vehicle. Bob told me to bring the car by and he would check it out. I did take the car by and he promptly diagnosed the issue and scheduled me an appointment. This mechanical issue was resolved and in the process they also picked up vacuum leak. This was an issue that had been looked at many times by mechanics but never resolved. They diligently worked on solving it and mastered the problem. I am extremely happy with the service I received and would highly recommend The Clutch Guys !
I was having problems with my Dodge Avenger and took it to another shop and they told me the repairs were going to be around $1,500!! The mechanic was so rude and I felt like he was just trying to take advantage of the fact that I am a woman and that I do not know a whole lot about cars. I decided to get a second opinion so I took it to The Clutch Guys. Thank God I did!! Turns out that the other shop was trying to scam me! The Clutch Guys diagnosed the actual problem and it was only $200! I was treated with kindness and respect and the owner took the time to show me exactly what the problem was and answered all my questions!It is so good to know that there are still some honest mechanics! I will be referring The Clutch Guys to all of my friends and family!
I am so appreciative that I found these guys, They are so kind, so quick and the price was more than fair. I finally found a great place I trust with my car and highly recommend them.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.