Purchased car on January 25. Still waiting for title. Getting the run around and the 60 day tag has expired. They give a different excuse each time we call. Would not recommended this very unprofessional business. Wouldn't even give them one star.
Bought my used car here and had a great experience. They were very nice to work with and even dropped the price to fit my budget. Have referred many others here as well who have had good experiences
I got a school car for my son. It broke down 7 days after purchase out of town. It's going to cost as much to fix as what I spent on the car. Now I have to get another loan to pay for repairs. I just wanted a car that ran. I feel like I was duped. None of the many problems were disclosed to me before purchase. And now we're still having to juggle cars. Also we found a tracking device hidden on the car. What's that all about? Very fishy!
I have purchased & financed several vehicles from Family Motors. They have worked with me through several financial problems (unlike another lot I brought from in the past). The staff is friendly and seem happy to see me. They make me feel like Family. I will continue to buy here. My wife and step daughter bought here too.
My 60day tag expires today and i still have not received a title. Paid for the car in full in cash day of purchase and have been given the run-around since. Have had to replace the alternator, starter, spark plugs, and fuel injectors. Still no title and can not tag or drive it now. I do not recommend this business!
Great Customer Service, always friendly and eager to make things right. Very pleased!! !
I bought a car from them 6 weeks, a 2016, so fairly new, and should be very reliable. But I have been having problems with one of the tires since day one ( it has a slow leak in the sidewall, which is not fixable) and I was basically told "too bad, so sad". I will never go to them again nor will I ever recommend them to anyone ( I take that back, maybe to my worst enemy)
To Deb & the Family Motors Crew: You're appreciated more than you'll ever know .
They will work with you, they helped with my transmission and was very understanding .
I "love" Family Motors! They leased me a car when I couldn't get one anywhere else. I like leasing because I have a repair policy to help me if something happens to break, and they furnish a rental car, and I get 3 free oil changes every year. The people here treat me nice and call me by name.