Axiom Healthcare Services cares about their employees and residents. My grandmother was a resident at Reed's Cove for a short period of time. The atmosphere is welcoming with beautifully built and decorated facilities, not overwhelming or stressful.
Great responsive pharmacy. Takes great care of our small Behavioral Health Program. Jeff Howard LPN CEO Midwest Recovery Centers KC MO.
I went to the business on Wednesday; they claimed that they did not have any of the monitors for an overnight oxygen level observation at that location, & that it would have to be delivered. It was to be delivered the next day; it wasn't. Then the NEXT day; it wasn't. Finally got it delivered the 3rd day. After completing the test & calling for them to pick the unit up, they have called every day of this week to say that they would be by to pick it up. On the 2nd no-show day, I called & asked where it needed to go, so I could deliver it myself. It was the original place that told me they didn't have any there. (steam out my ears!) They said they would notify the service that I brought it in & they wouldn't need to pick it up; however, Thursday, they came to pick it up, 2 days after I had taken it in myself. They were never unpleasant in any way; however, in that business, I have to say that I think competence is a must, & being nice doesn't make up for the lack of same.
Very professional and compassionate staff. They really went the extra mile to accomadate us in every way possible. I can not thank them enough.
I had a rather poor experience with a former home health assistant. She was the worst person I've seen. She always put her wishes ahead of mine such as pointing to her hands to indicate that I hand over my watch, mobile phone and glasses. I find that insulting and humiliating!! I think the person should not be a good home health aide permanently!!!
Just be careful with this agency talk to case managers before you use them. I wish that we have its been a really bad experience. The owner is not caring or willing to keep her word. The hospital case managers told us to change company asap so we did. No stars
If I did not have to give a star I would not they do not deserve one star buyer beware this company is so unprofessional the owner is so rude the staff makes people and there clients fell like they don't care because they don't care about the care they give all they care about is the bottom dollar if they can't make money off of it they don't want to help you I will look at a different home health agency before I would ever use this company ever again I do not recommend them because of the staff being rude and the owner being a liar just saying
I go there for the best care ever!! Everyone really cares about you!! Treatment excellent!! Have been there many times and never been dissatisfied!!
Reeds Cove Rehab has got to be one of the worst places to send you loved one in Wichita, KS. Staff seemed very nice until we admitted my grandmother. Especially, the business office manager. I couldn't believe the owners would hire an employee with such hatred & disrespect towards other staff members as well as patients families. Here's the truth... the courtesy of staff ends as soon as you admit you loved one. Once they have you hooked, they no longer care about the patient's needs.
The service was great, the doctor, nurse, and staff were efficient and friendly. I recommend it for basic urgent care.