This place SUCKS!!! Do not take your family members there unless you want them to starve to death.. the staff there are rude and think they are above you. Wow what a joke. My dad can't feed himself and they hadn't even fed him breakfast by 9:30. We immediately removed him from this facility. I had to post a star here but I honestly give this place a minus 5
Our family was very nervous when we were told my dad needed to go to a skilled rehab facility. We were expecting a typical nursing home that smelled and was dark halls. This place was absolutely the opposite! From the second we walked in until the day he went home, we were in awe of how impressive it was. From the beautiful building to the caring staff - it was great. Could not be more impressed. This experience has completely changed how I see nursing homes. GREAT job Reeds Cove! Dad loved the therapy, the food, the employees, his room - everything! Thank you from the bottom of my heart. Thank you.
Reeds Cove has many staff members who are kind and caring to residents and their families. Care plan conferences are held to ensure everyone has an opportunity to provide input regarding their care and/or concerns. Also the DON encourages staff, residents and families to openly voice concerns.
The comments are true. We were very frustrated with this facility. The office manager, Crystal, was very rude, not only to us, but facility staff. Not only on ONE occasion, but SEVERAL. She made us feel like we could not openly voice any concerns. Secondly, staff was always short-handed. There was never enough assistance, even for minor things. Honestly, I do not blame the nursing staff. They are overworked and scared to say anything for fear of losing their jobs. I do not recommend this facility to anyone and WILL NOT bring my father back.
Rhis place was okay to work at until the residents get tired of you, and they will do and say anything to get you fired. It's supposed to be 2 aides a nurse, and a Med aide. Usually they run short staff and are forced to do dangerous things like using a Hoyer lift all by ourselves and transferring residents with faulty equipment. The pay is okay..until you see and experience all that is required of you. I would not recommend this facility to a friend as a place to work and would not recommend as a facility to send your family to. There usually is not enough staff to ensure each resident gets the care they deserve and pay for. They have no working pagers either. No way to efficiently pass ice water, ect..the list goes on and on of problems with this facility. Steer clear!
My mother broke her femur in February. I could not get a local hospital to listen and remove her from a medicene that she was allergic too. The first Rehab she went too left her lay in bed for four weeks causing two hemotomas and her surgery had to be redone. She was placed on a second medicene that caused incontenince, and continued on the med that she was allergic too. All the while the first Skilled nursing facility lied to me. At least at Deseret, they listened, they removed the negative medicene, they balanced her diabetes, they had her out of bed, bed sores healed, and walking again. I have not found it dirty, or smelling any worse than any other Skilled nursing facility in town. The staff has been caring, professional, and on board with the treatment plan . It is not new or pretty but well worth the healing experience and investment.
My mother went there for rehab. For a broken leg. The workers were rude and unprofessional. The facility was old and run down. The hallways stunk like urine and feces. I would never recommend anyone to this place.