525 E 1st St N, Wichita, KS 67202
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3804 W Maple Location: (316) 945-3414
11770 W 21st Location: (316) 558-3880
Specialties: Cars, Fleets, Fleet Vehicles, Classic, Vans, Fuel Injectors, Domestic, Automobiles, Autos
Tracy’s Automotive in Goddard Ks. is a joke! I took my F-350 there for an oil change, check engine light and to put on new vacuum hose. While at the bank across the highway, I noticed a mechanic get in my truck and drive across the highway into bank parking lot, go in bank, come back out, get in truck, and drive back to Tracy’s. I was MAD!! How do you justify using my truck as their personal vehicle to run their errands. I told my wife I bet they try to pawn it off as a “test drive”. Now, I am no mechanic in this day of computers, but neither am I stupid enough to believe this line. Sure enough, when I went to pick up vehicle they claimed it was a “test drive” and to pick up change for their shop and would not deduct anything for using my vehicle as their own. Also, the check engine light was simply a rat chewing thru a wire, which they claimed was a $60 sensor. Tracy’s automotive morons,,, this is not New York City, and not everybody is stupid enough to believe your moronic lies. I hope your business dies a very quick and painful death, but even if it doesn’t, I can guarantee you, obviously, I will never darken your door again.
My Daughter is taking the older family car to college after Spring Break. The usual maintenance was required for a Honda Pilot with over 150,000 miles, new tires, belt &hoses, plus an alignment. We had to bring it back for a vibration, some hidden front end ware was discovered. My friends at Tracy Automotive took great care in providing a safe ride for Kristina to take to college.
This place was great! I went in for an alignment and to have a vibration checked out after my wife hit a curb with the help of some ice. They didn't give me any BS or try to up-sell me. Everything was explained and documented in great detail and they were totally upfront about all charges, calling me before they did anything that was not originally agreed upon.
My car couldn't have broken down in a better place; within walking distance of this shop. Obviously I was distraught by the entire episode but after meeting the mechanics, I felt so much more at ease. Luckily, it was an easy fix and I was only without a car for 2 days.
My car broke down and I remembered Tracy's Automotive generosity, so I decided to trust them with repairing my vehicle. He replaced a busted pulley and belt (labor included) for about $100 out the door. A fair deal in my opinion. I want to add that this guy has a great personality! Honest mechanic who won't 'oversell' his services. He will repair what you need, no more, no less.