I DO Bridal & Tux
918 E Douglas Ave, Wichita, KS 67202
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I went in for an appointment I had made a wk in advance. When Made the appointment I gave them style numbers so they knew what two dresses I wanted to try on and when I got there they no clue what the dresses were. 20 mins later they still hadn't found them. It was so awful we ended up leaving.
Today was the first day I started shopping for my bridal gown. I had no idea that appointments were necessary, but the girls at "I DO" squeezed myself, 8 bridesmaid, and 2 moms in for a very nice "say yes to the dress" moment! This place is awesome and I would recommend it to anyone!
06/04/2011Provided by Citysearch -
The entire staff was extremely professional. Wonderful selection of dresses and the friendliest personnel in the city. Trinh treated our daughter just like a sister. Attentive and patient beyond belief.
There is no choice to whom we will place our trust in when our son gets married.
Thank you again for everything that each of you did to make her wedding so special.
My daugther had an appt this afternoon to look at wedding dresses. Her first consultant had to attend to someone else, so she was assigned a second one. This young lady was very unprofessional in the way my daugther was treated. She tried on about 3 dresses and then was told by your employee that there was no need for her to try on the other dresses, because they were not her size and they would not zip up. Then just walked out of the dressing room and started talking on the phone. We were never treated like this by any of the other bridal shops that we had visited previously. Some one in your type of business is suppose to make a girl feel that she is special when she is looking for that special dress not like she is not worthy of it. Regardless of what her budget is or her size. I will definitely not recommend your shop to any one I know.
I made an appointment at 9:30am and was there five minutes early, only to get blown off for a party fitting for tuxes who had an appointment at 10am. The owner completely ignored me and the girl who finally helped me 20 minutes later was very unprofessional. An employee who came when I was leaving helped me out more than anyone else and was very knowledgeable.. It was a very big disappointment.
Dear mmseal, At "I do" every brides are welcome with open arms and great service. We love it when brides like yourself make appointments to come visit our store. There is no excuse for bad service or neglect. However, "I do" Open 10 am - Close 7:00 pm Monday -Friday & Saturday 10 am- 4pm. We do however, come in early to prepare tux for fitting. Maybe there was a miscommunication between you and our bridal consultant at the time of scheduling. We apologize for any inconvenience this may have cause you.