Caring Hearts Veterinary Clinic

I wouldn't take my babies anywhere else! The whole office consist of caring and helpful people. I been going there for years. I've never seen or heard anyone complain and really I don't know why they would. I would definitely recommend this clinic to anyone. My babies mean everything to me and I wouldn't take them to a place I didn't trust or feel comfortable leaving them when needed.

I have been taking my beloved pets to Caring Hearts since they bought It from Dr. Potroff. Throughout the years they have been so caring & companionate. Both Dr. Jerrie & Dr. Lusk are absolutely wonderful. Their staff is top notch & very professional. While visiting my mother out of town her husky ate rat poison. Even though it was Sunday Dr. Jerry answered her phone & walked me thru what to do for him, she saved his life long distance! When my St. Bernard Zoe had her pups they had a visiting vet & I was not particularly impressed with his skills. When I brought Zoe in for a wellness check after Dr Jerry was back from vacation she told me I should have called her personally, she would've gladly made arrangements to be there for Zoe. My St. Bermastiff Rufus is quite temperamental & doesn't care for anyone outside of our household touching him, but when Dr. Lusk comes in the room he gets so excited to see her & lets her check him over from head to tail. She's the only one that can clean his ears in a way that he actually enjoys it. Several years ago we had to euthanize our beloved Timber, the awesome staff was there for us emotionally as well as professionally. I would never trust my babies to any other Dr's. As long as their doors are open we will entrust them with the care of our babies. If you're looking for a vet clinic where the staff genuinely cares about your pet & will discuss all options available & even work with you on a payment schedule when your pets medical issues outweigh your pocketbook; then in my opinion you couldn't find a better place to take them. There are so many other instances where over the years they've gone above & beyond my expectations. Thank you Caring Hearts! Because you're there I know my babies are in the best of hands!

Please Read this BEFORE considering Caring Heats Vet Clinic!

Do NOT take your pet to this business!



My Mom has a 12 yr old rescue dog named "Roxy" that had a horrible hear infection along with blood in her urine and was taken to Caring Hearts. They treated the infection and wanted to keep her overnight for "observation". My Mother simply asked if they were sure that taking her home instead wasn't the better option and the vet was immediately stand-offish saying things like "Well I guess you know more about animals then we do".

She then asked if she could be reached if "Roxy" showed any signs of getting worse.

They then explained that the animals were not even monitored at night, not even checked on AT ALL. So she decided that she would take her dog home so she could monitor Roxy herself and bring her back to the hospital first thing in the morning to be re-examined and paid as if she were boarded.



Roxy did OK that night and my Mom called to let them know that she was bringing her in to be re-examined. The next part is the main reason for this review and was livid when I heard the conversation to come.

It included statements like "Well since you know more then we do so you can examine her yourself". She tried to explain that she has no medication, instructions or the know-how to treat her dog. The conversation ended with complete dis-respect and rudeness. (I would like to mention again that she paid to have her dog boarded and re-examined in the morning)



She took Roxy to another Vet that, like most, was very understating and considerate. The new Vet explained that they have had several pet owners come from Caring Hearts with similar stories and complaints. She then got full instructions along with an easy and inexpensive way to wash the dogs ears out with a combination of household items along with medication for the urine in the blood condition.



I really wanted to give Caring Hearts a piece of my mind but decided that saving other people from this horrible experience was the better choice.

I have nothing bad to say about these guys. they have worked with me on payments so many times. my 4 year old pit shank loves going to the vet. Dr lusk is such a good Dr.