Benjamin Franklin Plumbing
2825 E Kellogg Dr, Wichita, KS 67211
Services: Sump Pump or Foundation Drain Install, Plumbing, Faucets, Fixtures and Pipe Repair, Water Treatment & Purification Repair, Sewer Main Install or Replace, Clear Sewer Main, Water Main Install or Repair, Water Treatment & Purification Install, Water Heater Repair, Sump Pump Repair, Clear Drain Clog or Blockage, Drain Line Breakage Camera Locate
Used them once but never again. Called them out for a simple sewer cleaning and since it was our first time having it done didnt know what to expect. Ended up charging us $360 just for a sewer line rotor that took 20 mins. then they tried to talk me into a $3000 job to replace the whole system. Found others to do the cleaning for less than half the price. Overcharging like crazy.
Very professional, clean, arrived on time, and transparent with their pricing. Their office calls to make sure you are home before sending someone out to your home. Before they left, they made sure to ask if we had any other plumbing questions or concerns that we would like to address. I will definitely be using their plumbing service in the future!
Nice professional young men. I own a commercial general contracting company, and was way too busy to mess with replacing my hot water heater, and let me tell you, these are good hands (workers). This is not your bargain basement deal, this is top service. If you want a good job with no hassles you can't go wrong here. The little things I know to notice as a GC were there. If you want the dodgy joe-pickup cheap deal, which may or may not work out, don't call here.
Benjamin Franklin Plumbing Wichita came and did a little work on my water heater that is still under warranty today. I love that I can trust them to come into my home and do work even when I am not home. I also appreciate the fact that they are neat, always wearing shoe covers when they are walking inside my house. The last thing I want to say is that the technician wrote me a note that while he was waiting to make sure the water heater would stay lit for 30 mins, he noticed that my air filter to my AC might need to be replaced as it was getting a little dirty. Haha! I LOVED that!
I called Benjamin Franklin today after my water heater shot craps yesterday and they caught my attention with a sticker on the front of my Wichita Eagle this morning. The two gentleman arrived on time and conducted themselves in a professional and courteous manner. However, I was stunned when after informing me that it was a fairly simple and routine installation they then proceeded to tell me that the cost of replacing my water tank was $1800!!! (I had asked the receptionist I spoke to on the phone what the cost might be, but she declined to give even a cursory estimate even though the plumbers who arrived had a laminated pricing chart with them.) I thought this sounded excessive and decided to check around before committing. After calling 3 other reputable plumbers I was quoted a total cost of product and installation ranging from $825 to $925. I'm sure Benjamin Franklin probably does good work, but I can't imagine that they are worth twice what everybody else is charging for the same job.
I would shop around before using their services.
Beware! They will try to take you for every penny you have! They tried to tell me my sewer line was likely collapsed and quoted me $11,000 to reroute it. I had someone else come out and he came up with an alternate solution at a fraction of that cost. It turns out my line was completely intact (city inspector verified). Their employees are usually friendly and knowledgeable but don't be fooled--they obviously get commission, bonuses or some kind of kickback for the work they talk you into. I only gave a one star review because the program wouldn't let me leave it at 0.
Jaime and Taylor came out to my house right on time today! I was so impressed with their service! They put on shoe covers when they came into the house and were very polite and friendly. I felt very comfortable having them in my home. They are trustworthy and honest with their prices and their work. Benjamin Franklin Plumbing was great to work with from the second I called them! They explained everything they were doing as they were doing it. They were also very honest with me about what solutions I should take to have my problem fixed. Their prices were very affordable. From now on, there is only one plumbing company for us. Benjamin Franklin Plumbing. Thank you!
We have had BENJAMIN PLUMBING for all long time now. They have really been great. Today they sent Adam, what a wonderful young man!!!!!!! Not only outstanding worker but kind , curtious, and very dedicated to his customers and BENJAMIN FRANKLIN !! To have this type of customer service these days is so welcome. we will be asking for Adam in the future. Don't get us wrong ,the service has aiways been good , but when you can have GREAT, thats a no brainer!!!!! THANK YOU AGAIN ADAM AND KEEP THE OUTSTANDING CUSTOMER SERVICE!!!
05/05/2011Provided by Citysearch -
Wow, they actually arrived on time! That’s a first for a service company. The last time I used a plumber, not Ben Franklin, I waited about 6 hours before they actually showed up. Had to miss a whole day of work. In regard to my plumbing problem, they fixed it. Yeah Ben. Will absolutely use again
05/04/2011Provided by Citysearch -
My sewer was stopped up late Friday night and they actually came out and unstopped it within a couple of hours. I called 3 other plumbers and got voice mail on 2 and the other did not have emergency service. The plumbers who showed up actually put these shoe boot things on their feet so they wouldn't track in anything since they had to go in the backyard. Very polite and appeared to know what they were doing. All i know is they fixed the problem- will definitely use again!
Ben Franklin's plumber Dare came to my house when my upstairs toilet started leaking water all over the place. He was really polite and helpful in explaining why it was leaking. We ended up with a brand new toilet that to my amazement really flushes good. I had heard horror stories about the low flush toilets. It was a Gerber something he installed. All I care is that it flushes really really good. He also cleaned up when he was done. Will definitely use them again