I was there this evening when the power went out! A lady by the name of Cheryl was so nice and very efficient by getting everyone's name and number and offering to help with our laundry when the power came back on. She assured everyone their laundry would be secure and taken care of. She called about 30 minutes later to let me know my loads were finishing and even offered to put them in dryers! I showed up and she was folding them for me! She did this for everyone that had been in there. Absolutely outstanding customer service!
This place is GREAT, I was nice and comfortable, unlike sweating to death in other's I've done laundry at. They must have a hundred machines there, I've never had to wait to do my laundry, and I can either relax in the lounge with a snack and pop from their machines while watching the "game" on their big flat screen TVs. Many times I just bring my laptop and get on their free wifi, I've even watched a movie on my computer while there. I also get a kick out of watching the kids play on the playground, to bad that wasn't around when I was a kid.Like I said, this place is great, heck, it's even better than home.
I've been a customer for approximately 2 years and have ALWAYS had great service.. Until recently I was denied service because their attendant said they were too busy to take my 2 comforters. She called me after I complained to another attendant and tried to apologize on behalf of the owner and said I couldn't talk directly to the owner to voice my complaint. If the owner looses control of his employees, that's not good.
Small place and can get kind of crowded. Great prices. you can get a 60 pound washer for only $4 a load. It is only 25 cents to dry and usually only takes 50 cents total to dry 10 pairs of jeans. All small loads are $1.50 and other big washers are $2.25 per load. Awesome owner and staff!
I just love this laundromat, its open, spacious, clean, and I feel safe even if I do my laundry at night, very late at night.Its nice that its air conditioned and carpeted. I never have had to wait on a machine there are so many of them.I can get my laundry started and sometimes I do some work on the internet with their free wi-fi and other times I just get a snack and some pop and relax in their lounge area and catch some tv on their big flat screens. Heck, I've even scheduled watching a football game to go in and do laundry at the same time.Great place, keep up the good work and thanks for providing Wichita with such a nice place.