Great experience!! I bought a 2015 Passat last week and I couldn't be happier. Justin Holts and Chris Jonker are not only excellent salesmen, but they are friendly, accommodating, honest and very helpful. The day after I left the lot with my new car, I got a phone call ensuring I was pleased with my purchase. Today, I went back to finish one last piece of paperwork and was welcomed at the door by both of my salesmen with genuine smiles on their faces. Not only was I in and out of there without any delay, but I also received a complimentary car wash, massage and manicure! Did I mention that this was FREE?! :D Clearly, I've been very impressed. Needless to say, I had such a great experience and I would recommend this company/dealership to anyone and every one. Thanks again Chris and Justin!
Mike Stevens Volkswagen is a great dealership with great cars. Everytime I have visited this dealership I was greeted with respect and a willingness to help me find the right car for me. They have great customer service and they were very helpful when it came to finding a good car. Volkswagen car are built with the highest quality and the salespeople showed an equal amount of quality which showed me they take pride and believe in their product. I would recommend to anyone that is the market for a car to make a stop at the Volkswagen dealership where you can find quality cars and are greeted with a great customer service staff that will help you with all your needs.
I am currently looking for a new vehicle, but I can't afford a very expensive car. I went there to see what they had. Told them what I was looking for and how much. The Salesmen went out to see what he had, and came back with an option of a car over my budget. Said I would love it, and I did, but I knew I couldn't afford it. Kept telling him, and I believe he tried to make it work, but in the end it didn't. Once I found out how much the insurance and the car payment would be, I told him again, I just couldn't afford it. He seemed a little upset, who knows maybe upset I wasn't jumping on that really reliable vehicle. Kinda rude in my opinion.
Anyone that knows me. Know's I hate the entire car buying experience. So trust me when I say....Big Al at MIDWEST KIA without a doubt is who you should contact when you are looking for your next car. ABSOLUTELY the best experience we have ever had when purchasing a vehicle. It truly felt like you were on our side. BIG Thank you to BIG AL for making the process painless!
I'm currently sitting in their customer lounge using free wi-fi and eating some fresh warm cookies. They make the pain of car trouble sting a little less. I bought a Scion from Pete Vieyra in 2006 and then a Prius in 2007 and every time I've come in to get it serviced he has remembered me and made me feel important.
Speaking from experience I would NOT go back to these people and deal! I took my son so he could learn and get experience and try to be on his own. They do not want to work with there customers nor do what's there responsibility as a dealership. These people will cheat and scam you. Bad Bad dealership!!!
I had so much fun picking out my car at Mike Stevens!! Sheldon was very informative and made sure that I was 100% comfortable with the process. Sheldon made this car buying experience super easy and I'm definitely going back there for my next car!!
My name is Patrick Pearson. I Bought a car from Mike Steven Volkswagen I love the car. Sheldon Really worked with me to make sure it was what I wanted and that I wasn't settling. I drive everywhere in my convenient, Reliable, fuel efficiency Jetta.
Quirky staff with a good snack selection. Was in and out in 2 and a half hours on Saturday morning. Would recommend the internet. Saved me a lot of time talking with them about my trade over the phone.
I bought a 2015 Passat from Sheldon Sharp and I couldn't be any happier I love the car and Sheldon is amazing he calls me just to make sure everything is good and that I am happy with my car.