I bought two cars at Family Motors when I was having trouble getting a car anywhere else and was treated with upmost respect there. They approved me quickly and I was driving the car home within a couple of hours of test driving it. I was so pleased that they report my credit to the credit bureau, and after paying off the second car, I was able to buy at a new car store due to the improved credit score. I was sad to leave Family Motors, but very happy that they helped me improve my credit and also my self esteme. Thank you Family Motors!!!
Why buy your lemons at the grocery store when you can get them here?The manager of this third-rate dealership is a pathological liar. I recommend you steer clear of these lemonheads. You'd have better luck buying your next vehicle on Broadway.
you guys treat your customers with dignity and respect.
I took the car the other day to them to fix the door cable (door was not opening from inside). They had it fixed and when I got home I realized I can't lock the door using the key anymore. So I had it back to them asking nicely to see what is the cause and if they can fix it. The guy just got infuriated and tried to remove the door cable and leave it as is used to be. When asked the reason, he said you're saying that we broke the door lock and that's how we solve it. He said they had nothing to do with the lock, it was broken before and I am lying! Then the manager jumped in, left the labor cost I had paid in the car without trying to resolve anything. I gave the money back since I was not looking for a refund. It was the most surprising, irrational, and disrespectful experience I could expect. I have heard about their good service and now I would say, don't take your car there otherwise you have to pay for something they break.
great guys and great .auto repair....and the price was...way reasonable.....contact them for a free estimate
Bought my used car here and had a great experience. They were very nice to work with and even dropped the price to fit my budget. Have referred many others here as well who have had good experiences
Worst car shopping experience ever. At first, the sale person that showed me the car is friendly and patient. After test drive ,after we start talk about financial options they swithed to someone that are kind of pushy on selling the car, and try to trick me by starting with over-price range for me to bargain. I told them several times I just need a quote and will go home and take my time to decide, then they keep dragging and switching personal to try to persuade me. I have to repeat myself more rhan 5 times I not gonna buy the car today and need time to go home think about it. Then the last person that came in is the worst, acting like a crook, sounds rude and telling me I am wasting their agents time if I not gonna sign the paper by today. I felt pressured and treated like a prisoner not customer!
I bought a car from them 6 weeks, a 2016, so fairly new, and should be very reliable. But I have been having problems with one of the tires since day one ( it has a slow leak in the sidewall, which is not fixable) and I was basically told "too bad, so sad". I will never go to them again nor will I ever recommend them to anyone ( I take that back, maybe to my worst enemy)
FAKE WEBSITE!! TOTAL SCAM!!! WILL STEAL YOUR MONEY IN SECOND!!! Real owner of Dependable Autos Sales LLC. beside self as to how to stop these people.
They are not the people you ever want to buy a car from. They lie to you and insurance companies. Li