I first came to sugar sisters when another bakery in town has messed up several of my orders. Their product is marvelous! I had never had baked goods like this before, likely I hadn't had true homemade baked goods before! The salted caramel cupcakes and strawberry cupcakes, chocolate peanut butter and wedding cupcakes were to die for! I had friendly convo with the lady who helped me and when I asked her name I found out she was the owner. She gave me a free sugar cookie and cream cheese brownie to try because "I had to try them" and they were so moist and delicious. I don't even know it was possible to create such yummy, delicious and moist brownies! I am a regular now. They also donated to the no kill animal shelter that I got my dog at. I just found out they make dog cakes so I'll have to order one for my Great Dane next month. What a difference a different bakery makes
Had my wedding cake made here, a few years back---they were wonderful! I live in AZ, but the wedding was in Wichita. Artistic Cakes was so great about helping me design my cake from 1000 mi away. It turned out exactly as I'd hoped and it was delicious. My family likes to also turn here for other cake-occasions and experiences have always been good. Would definitely recommend.
Food is great, however the service is terrible. Went in at 6:00 pm for a loaf of bread and they had only 2 employees working. Only 1 could run the register and she was in the back preparing food for a customer. There were at least 8 people who were waiting in line just to pay for the food. I was the first in line and waited 30 minutes to pay. The owner needs to properly train her employees to run the register.
Was a good place with great staff, business fell off to un profitable I suspect.
I ordered 8 dozen cupcakes and a 6in cake (for the top) for my wedding since it was out of town - they don't deliver that far - and the wedding was outside so a big cake wouldn't have held up. The staff KNEW my wedding was an hour and a half away. I had my parents pick up the cupcakes and cake as soon as the shop opened so that they could get to the wedding venue and set everything up. 3 hours later, I received 2 calls from the shop - both times someone hung up when I answered. I called back and they informed me that they forgot to give my parents the 6in cake for the top of the stand. I was an hour and a half away and all I got was an "oh we're sorry, we don't know what you should do". Thankfully my best friend wasn't too far out of town and was able to turn around and go back for it, but Artistic Cakes just about ruined my wedding cake. NEVER doing business again!
We ordered 49 pumpkin pies to give to our clients as an "appreciation for using us" type of gift. The pricing was awesome, however, the quality was not.We picked up our pies on a Friday and delivered half of them to our customers and put the rest in our office refrigerator for the weekend. Coming into the office on Monday and expecting to deliver the rest, I soon discovered the pies had grown mold on them; ALL OF THEM. I checked my refrigerator to make sure it was on; it was. I called SSB and they would blame me for "not refrigerating them" or "not telling them I would have them over the weekend." They would continue to tell me that the life expectancy of their pies are 3, yes, THREE days, because they don't use preservatives. They said they're sorry for what had happened but it wasn't their fault. Their defense: "I gave you the pies in perfect condition on Friday". I was offered a gift card to use them again. LOL!!!!!
Absolutely awful experience! I gave this vendor over 700$ for two cakes. They later called my wedding planner claiming that they were unable to do the 3D cake I asked for and then refused to refund me my deposit when I moved the cakes to another baker! After a Better Business Bureau complaint and some negative reviews, they are now refusing to refund me ANY of my money. I am currently in the process of taking them to small claims court. Please feel free to verify my information on the Kansas Better Business Bureau website at kansasplains.bbb.org. DO NOT TRUST THESE PEOPLE WITH YOUR MONEY OR YOUR WEDDING DAY!
Just bought a sample box of cupcakes for Valentines day. OMG their salted caramel cupcake is amazing!!! Check out their new location on west Douglass in the Delano district!!