I have sent this e-mail to shelter distribution and have only got a run around. The following is the e-mail I sent:::: I need someone to come look at my driveway that was cracked by your employee negligence. This has been looked at by multiple people and all agree that the picture taken was after the truck was unloaded.Your employees were trying to cover up the truth. I do not want to have to get a lawyer to get answers so please respond to this e-mail. Something needs to be worked out.I have never received a response from management. Supposedly my e-mail was passed on to management. I would be careful if this company delivers to you. Make sure you take pictures of all they do.