Customer service sucks, it takes forever to get someone answer the phone. And all they can do is to look up some contact info. Simply suck.
David has been my lawyer for about four years now on tickets and just settled a work injury case for me. He's great and I can always get in touch with him or the girls in the office. Awesome job. Call him if you need a good lawyer. I sent my brother in law to him on a DWI too. Thanks man.