Service is outstanding, drive threw is fast and courteous, Love the sevice.
I visited here on 03/17/2017 at the drive thru. I paid my order in the amount of $14.85 on my visa debit card which I received a receipt for. The cashier number was #101. At that time I received another charge that I was not aware of in the amount of $1.61 was charged to my account. The second charge I did not get a receipt for nor did anyone say anything about a second charge. It is a small amount but my point in this is not one of the people said anything about it. No honesty and no integrity. I live right in the area of this Sonic but I can go elsewhere. I kept my receipt and if I don't get a response from this I will take it to social media next.
Every time I go, i do not get what i order. It never fails. To night i didn't get my biscuits this has happened so many times at this KFC. It is terrible. They wont even answer the phone when you call them. Never get orders right..
We stopped Here on our way to Joplin Missouri. This place although was clean, the service was awful. The cashier who took the order was very rude. They had no extra crispy chicken and she was telling people it would be a 45 min wait for it. The mashed potatoes had been in the warmer too long. The replaced mashed potatoes looked better but were not hot. The water was not r.o. it tasted straight out of a lake. We will not eat there again.
The drive thru server wasn't patient at all. Didn't give us our food or drink. I don't recommend anyone going there at all.
The wait time was excessively long with only one customer in the establishment and myself in the drivethru. My order was very basic and was still wrong. I didn't think to check until I returned home because there was no way no onions and regular fries instead of curly could be too complex. My order was also cold and the taste was less than satisfactory. Over all the experience was not pleasant and I will not be returning.
This kfc/taco bell has come a long way from what it used to be. I heard things had changed so i decided to give it another try and i was not disappointed. The food was hot and really good and the service i received was friendly and fast. It looks like theyre in the process of changing some things out and the decor is looking a lot better as well. My family and i will definitely be returning.
Absolute worst experience at a fast food place I have ever had. The service was horrible, even though there were 10 people working. The food was all over cooked and tasted as if it has been just sitting there all morning. The cole slaw was spoiled. I usually am very laid back but this appalled me.
The service at this establishment is absolutely horrible! On a Saturday night at 10:30, I waited in the drive thru for a total of 15 mins (5 at the intercom and 10 at the window). According to the store hours posted best the menu, they were supposed to be open for another hour and a half. I will NEVER eat at that KFC/Taco Bell again!
great food and friendly service