I was told that the photo I liked was not good because my ears were showing a little. But she thought that eyeglasses were fine. She checked and found out that she was wrong on both parts. I realized that the girl helping didn't know how to cut the passport photos. When it was all done, 3 photo shots later taken from too high and too close, the final cut was not done correctly and I had to go back to replace them. When I called to tell them it was not right, the girl that answered was the one that helped me but she would not tell me that she was the one that did the photo. Very odd. No more time to waste so I returned the photos, got my money back, and showed them the travel.state.gov info on passport photos. I wonder how many other photos they did wrong.