RACISM AND DISCRIMINATION STILL EXISTS!September 19, 2014 at 4:57 Pm. I walked into Follia bridal in White Plains NY. My intentions where to simply admire the gowns. I was considering buying one for my 21st birthday. I asked the associate if I can be sized. She told me that I had to choose a dress first. Then she will size me when she order the dress. I continued to browse when the same women approached me and said, "You have to make an appointment." I replied, “Excuse me?" She continued, “You have to have an appointment to try on and get sized for dresses" "Oh, OK I will keep that in-mind. But at this moment, I am just looking" "Didn't you look already?" At this point I was confused. "Did I do something wrong?" "No but you looked already and you need an appointment." Her body language and tone where suggesting that she wanted me to leave. I left infuriated and puzzled. It only took me moments to realize why she didn't want me in the store. I went in to the store and demanded to talk to a manger. I explained to him that I was felt extremely intolerable and I was indirectly kick out the store because I am a young African American. I also explained that I made it a priority not to mess up anything because I have a great sense of empathy. I strongly believe that if I was older and a different race I would not had to experience the disrespect and belittlement. I do not appreciate someone making me feel "less than" because of my age and race.
Unlike other brides, I didn't want to pick up my dress days in advance (for which many people thought I was crazy); instead, I knew that my gown was safe in Antoinette's hands. So, without an ounce of concern, I picked it up the day before my wedding - even though it was ready the week before. Call me crazy, but I wanted to ensure that it stayed pristine until the very last minute. The dress was perfect, and as every woman knows ... that magical day starts as soon as you put on the dress!
Dont underestimate this place. Although, the dresses in the window aren't always the best. They have a great selection of dresses. The alterations weren't very affordable, but it was worth it to have the dress done perfectly.
This place will always have a special place in my heart. I totally agree that the service can be a little rough around the edges but their heart is in it and the owner (Antoinette) knows what she's talking about.
The owner is a lovely lady who makes you feel like family during the process of buying and altering your gown. My dress came out beautifully.
I was very pleased with the service I received from Follia. I was in a rush situation and they made me feel comfortable throughout the process.Excellent all the way.
Worked with Antonietta. She picked my dress out and I fell in love with it!! Alterations were slightly expensive but it was a lot work and well worth it! All the dresses in the store are reasonably priced. We even got our bridesmaid's dresses here! They offer a promotion for guys tuxes when you spend a certain amount.
Thanks to Follia, and more specifically, to Veronica and Antoinette who make visiting there a joy -- I went from a cold-footed bride ready to tackle every wedding detail except for the ones concerning herself to a confident, beaming bride able to check "dress ordered" off her list, within a single week. From the moment I first stepped into the store last Saturday, to tonight when I returned to fall in love with "my dress" all over again and place my order, Follia not only met, but exceeded my every expectation.I never imagined that I would walk into a bridal store and instantly like and trust the people assisting me - but their help was so genuine, their advice SO good, their warmth and sincerity so palpable (and may I also mention their prices so reasonable!), that I instantly felt at ease. In fact, with just a touch of tender encouragement, I quickly and confidently went from "I'm just here to get some ideas"....to "I'll try on everything you suggest I look at!" And, being a detail-oriented, type-A personality, micro-managing bride-to-be, their ability to make me want to reach the next level in dress shopping was nothing short of a miracle. Their personal touch, degree of individualized attention, keen eye and advice, and customer service was unprecedented. At one point, I even remarked to my bridesmaids, "This place makes it less about the dress, and more about really wanting to work with these people throughout the entire process...for some reason I already trust them implicitly!" Thank you Follia, I've never been as excited throughout my entire wedding-planning process as I am tonight! Now I completely understand why I was referred to you by a friend in the first place. Thank you.
From the moment I walked in, they treated me and my daughter's bridal party wonderful!! We made an appointment back in November looking for the bridesmaids dresses. Within an hour, we had two different dresses picked out for the bridal party and the maid of honor, plus a gown for my friend who was with us and my mother of the bride dress. They were always so accommodating when we came in. I was sick for my final fitting and they got me in, and had my dress ready in time for my daughter's wedding. When my husband saw me in my dress, he said I was beautiful. I would recommend to everyone!! And when my second daughter plans her wedding, I will go there. I live in Orange Co, and making that hour drive to White Plains was worth it!!