Automotive SolutionsAdd to Favorites
1822 Highway 31 W Ste CWhite House, TN 37188Map & Directions
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06/20/2012Provided by Citysearch -
The work i had done on my 1999 Kia Sophia was done in a very reasonable time and price all of the staff were very nice and helpfull. I had the timming belt changed on the car, it is still running fine. Will conutine to use this shop for other repairs.
I have a co-worker who swears by Automotive Solutions. Recently my co-worker had an issue with her vehicle and called the owner. He dropped everything to get to where she was. He quickly had an estimate for her and got her back into her vehicle in no time. While I have not personally used their service, if I ever had vehicle problems I would go to them first!
I have been a customer of Automotive Solutions for over 10 years. They have serviced several of my vehicles through the years. I have found them to ALWAYS be outstanding both in the service & quality of work. I have never had a quote come in higher or over budget. Open communication has always been there policy with me as a customer. They go beyond the extra mile to make sure everything is done to perfection. I have never had to take a vehicle back for any service work that was performed. The honesty & Integrity of the company as a whole and the staff they have employed have always been impeccable. I do not take my vehicles any where else and refer them often to others.
04/27/2012Provided by Citysearch -
I've been using Automotive Solutions for repairs for about 10 years. I've never had a bad experience. They have always been upfront with costs and will call before doing any additional work. They understand that busy people need their vehicles back asap, and they always get my car back to me in a timely manner.
I know several people in the White House community who use them, (because Eddie sponsors local baseball programs) and we've frequently talked about how great it is to have someone to take our cars to and be confident in the work they'll do.
Paid Eddie Smith of Eddie's Automotive Solutions $3500 to remove and replace engine in my 2006 Ford Expedition. The engine was chosen by Mr. Smith and was to have a 90 day warranty. Nothing was provided in writing at time of service. Check Engine light was on at time of pickup. 6/3/11. They turned it off and said it was normal. Check Engine light came on again and returned vehicle 2 weeks after pickup. They turned it off again. 6/17/211 about a week later it came on again. 6/24/11 returned the vehicle and was told it was an internal valve issue and I would have to leave it as they had to tear the engine apart to fix. Was told when I left it that it would be covered under warranty. Was called to pick up the vehicle a week later 7/1/11. At this time I was told I had to pay over $500 as he was only covering half of the repair. I argued but was told if I wanted to pick it up I had to pay. 2 weeks later the vehicle broke down and left me stranded on the interstate. Had it towed back to automotive solutions. Picked up 5 days later and AGAIN was told I had to pay $230 for a wiring harness problem. (Associated with engine) Again I felt like I was being treated unfairly. At this point I had had it and realized he was not going to stand behind his work. I have additional issues associated with this engine and I have taken it to a different shop. I have been told this engine was not good and he should have noticed it from the start. It has a very loud tick in it and almost sounds like a diesel. I have recently filed suit to recover the "warranty" work I paid for as well as to recover for the faulty engine. Eddie acts like a great guy and wants to do everything by hand shake but beware he won't stand behind his work.